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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing hospital equipment and delivering quality customer service while maintaining professional relationships with clinical staff. Capable of supporting operational efficiency and adhering to hospital protocols for equipment readiness.
Highest-signal resume keywords
Customer Service ExperienceHospital Equipment ManagementBasic Computer SkillsAbility to Lift 75 PoundsFlexible Work Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsProfessional Relationship Management
Industry Keywords
Patient-Ready EquipmentQuality ServiceHospital ProtocolsClinical Staff CommunicationProduct Quality Improvement
About the role
Key responsibilities & impact- Manage hospital equipment to keep it flowing efficiently throughout the hospital
- Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables
- Communicate with clinical staff about equipment features and functionality
- Provide quality service and meet customer and company metrics
- Pick up, clean, and process equipment for patient-ready use according to company and hospital protocols
- Maintain professional relationships with hospital staff and other personnel
- Act as a subject-matter expert in customer service
- Support continual improvement of product quality, reliability, value, and service efficiency
Requirements
What you’ll need- High school diploma or equivalent
- Customer service experience required
- Prior work experience in hospital setting preferred
- Basic computer skills
- Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as required to support a 24/7 schedule
- Able to lift and/or push up to 75 pounds
- Able to stand and walk for long periods of time
- Able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time
- May be required to obtain certain vaccinations or provide proof of current vaccination status
Benefits
Comp & perks- Health insurance options for Medical, Dental & Vision plans
- Short- and Long-Term Disability plans
- Flexible Spending Accounts
- Health Savings Accounts
- Life Insurance Options
- Paid Time Off
- 401K Saving Plan with employer match
- Employee Discounts
- Tuition Reimbursement
- Daily Pay program
- Employee Assistance Program
- Wellness programs
- Vaccinations required by customer/company: Agiliti will provide directions and cover the expense at a participating clinic