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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering and processing medical equipment while ensuring compliance with hospital protocols and maintaining high standards of customer service. Capable of effectively communicating with clinical staff and supporting continuous improvement in service quality and efficiency.
Highest-signal resume keywords
Customer Service ExperienceHospital Setting ExperienceBasic Computer SkillsEquipment Delivery and ProcessingQuality Standards Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Professional Relationship ManagementCommunication SkillsSubject-Matter Expertise in Customer Service
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Patient-Ready EquipmentQuality ServiceService EfficienciesFlexible HoursPhysical Stamina
About the role
Key responsibilities & impact- Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables
- Communicate with clinical staff about equipment features and functionality
- Provide quality service, meet quality standards, and achieve customer and company metrics
- Pick up, clean, and process equipment for patient-ready use following company and hospital protocols
- Maintain professional relationships with hospital staff and other personnel
- Act as a subject-matter expert in customer service
- Support continual improvement of product quality, reliability, value, and service efficiencies
Requirements
What you’ll need- High school diploma or equivalent
- Customer service experience required
- Prior work experience in hospital setting preferred
- Basic computer skills
- Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as required to support a 24/7 schedule
- Able to lift and/or push up to 75 pounds
- Ability to stand and walk for long periods of time
- Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time
Benefits
Comp & perks- Health insurance options for Medical, Dental & Vision plans
- Short- and Long-Term Disability plans
- Flexible Spending Accounts
- Health Savings Accounts
- Life Insurance Options
- Paid Time Off
- 401K Saving Plan with employer match
- Employee Discounts
- Tuition Reimbursement
- Daily Pay program
- Employee Assistance Program
- Wellness programs
- Vaccinations required by customer/company, with specific directions and expense covered by Agiliti at a participating clinic