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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and coaching a Sales Development team, with a focus on achieving qualified-meeting and pipeline results. Proficient in data-driven coaching, performance tracking, and effective communication to enhance team productivity and success.
Highest-signal resume keywords
Outbound Sales DevelopmentCoaching and MentoringPerformance Metrics TrackingCRM and Sales Engagement ToolsData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Development Representative (SDR)Quota AchievementPipeline ManagementOutbound Playbook DevelopmentComplex Product Sales
Soft Skills
Strong CommunicationFeedback DeliveryInitiative TakingTeam CollaborationProblem Solving
Tools & Technologies
HubSpotAmplemarketOrumSalesforceSales Engagement Tools
Industry Keywords
Sales DevelopmentLead GenerationPerformance ImprovementQuota-Carrying EnvironmentNew York City
About the role
Key responsibilities & impact- Lead the New York outbound Sales Development team of 6–8 SDRs
- Own qualified-meeting and pipeline results
- Coach SDRs to improve weekly
- Run weekly 1:1s covering pipeline, activity, and blockers
- Coach across phone, email, and LinkedIn using call reviews, live call listening, message reviews, and role-play
- Give direct, frequent feedback and follow up on behavioral change
- Set team goals and track activity, conversion, and quality metrics per rep
- Identify underperformance and lead improvement plans
- Report team performance to the Senior SDR Manager
- Celebrate wins and address challenges
- Hire SDRs in partnership with the People team
- Own onboarding and ramp for new SDRs
- Maintain outbound playbooks, cadences, and enablement materials
- Partner with AE Team Leads on SDR-to-AE handoffs and meeting quality
- Partner with Marketing and Revenue Operations on messaging, data hygiene, and reporting
- Prospect and book meetings alongside the team when needed
Requirements
What you’ll need- 2+ years in outbound sales development (SDR/BDR); inbound experience is a plus, but outbound is required
- Consistent track record of hitting or beating quota
- At least one promotion earned through performance
- Strong written and verbal communication
- Ability to give clear feedback and represent the team to sales leadership
- Comfortable reading activity, conversion, and pipeline dashboards and turning numbers into action
- Based in the New York City area
- Able to work from the Chelsea office 4–5 days per week
- Experience selling a complex product is nice to have
- Formal or informal experience mentoring other SDRs is nice to have
- Experience building or improving an outbound playbook or cadence is nice to have
- Experience with a CRM and sales engagement tools is nice to have
- Familiarity with HubSpot, Amplemarket, and Orum is advantageous; comparable tools accepted
- Able to take initiative and act without waiting for direction
- Comfortable giving direct, frequent feedback
- Data-driven coaching approach
- Comfortable in a competitive, quota-carrying environment
Benefits
Comp & perks- Comprehensive health insurance
- Unlimited paid time off
- Stock options and ownership opportunities
- Commuter and lunch benefits
- Team events and offsites
- Energetic company culture
- Real opportunities for personal and professional growth