Agora

Sales Development Rep

• Lead the New York outbound Sales Development team of 6–8 SDRs
• Own qualified-meeting and pipeline results
• Coach SDRs to improve weekly
• Run weekly 1:1s covering pipeline, activity, and blockers
• Coach across phone, email, and LinkedIn using call reviews, live call listening, message reviews, and role-play
• Give direct, frequent feedback and follow up on behavioral change
• Set team goals and track activity, conversion, and quality metrics per rep
• Identify underperformance and lead improvement plans
• Report team performance to the Senior SDR Manager
• Celebrate wins and address challenges
• Hire SDRs in partnership with the People team
• Own onboarding and ramp for new SDRs
• Maintain outbound playbooks, cadences, and enablement materials
• Partner with AE Team Leads on SDR-to-AE handoffs and meeting quality
• Partner with Marketing and Revenue Operations on messaging, data hygiene, and reporting
• Prospect and book meetings alongside the team when needed

Sales Development Lead