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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex client engagements, managing project portfolios, and ensuring alignment with client success metrics. Proficient in project management methodologies, financial oversight, and fostering executive-level relationships.
Highest-signal resume keywords
Project Management ExperiencePMP CertificationClient Relationship ManagementAgile MethodologyFinancial Oversight
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk ManagementBudget ManagementResource AllocationChange ManagementProject SchedulingQuality AssuranceStakeholder CommunicationDecision-MakingDocumentation
Soft Skills
Strong Communication SkillsClient-Service MindsetOrganizational SkillsProblem-Solving SkillsCollaborative Teamwork
Tools & Technologies
Microsoft OfficeMicrosoft 365RAID LogsProject Management SoftwareGovernance Templates
Certifications & Qualifications
PMPPrince2PMI-ACPCertified Scrum Master
Industry Keywords
IT ServicesConsultingTechnology DeliveryProfessional ServicesProject Management Standards
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and own a portfolio of AHEAD's complex, highest-risk, and highest-visibility client engagements
- Plan, execute, lead project teams, and finalize projects according to client timelines and budget constraints
- Serve as the single point of knowledge and control for the aggregate project effort
- Drive client relationships, including executive-level relationships
- Maintain ongoing client communication and proactively address concerns and unmet expectations
- Establish and document client definitions of success and alignment throughout project stages
- Articulate business outcomes and anchor client conversations in outcomes rather than status
- Identify and proactively manage risks, issues, and early warning signs
- Coordinate delivery across AHEAD project managers, practices, Managed Services teams, clients, and vendors
- Define and execute project plans, scopes, schedules, budgets, deliverables, resources, and roles
- Maintain accurate portfolio data, including RYG status, RAID logs, resource assignments, project stage, and revenue status
- Review margin, utilization, forecasts, and portfolio status; act to improve business outcomes
- Manage project activities to keep projects on schedule, within budget, and at required quality standards
- Coach and mentor project managers and project team members
- Develop and route project change orders for approval
- Partner with Sales and Presales on statements of work, opportunity assessments, pursuits, and client presentations
- Conduct project closeout, including client acceptance, handoff documentation, financial updates, lessons learned, and archiving
- Apply AHEAD project-management standards, governance, templates, and quality practices
- Lead project meetings, decision-making forums, and executive readouts
Requirements
What you’ll need- Bachelor's degree in Business, Information Technology, Engineering, Project Management, or a related field, or equivalent relevant experience
- 5 years of project management experience in client-facing, professional services, or technology delivery
- PMP, Prince2, PMI-ACP, or Certified Scrum Master certification preferred
- Experience in IT services, consulting, or technology delivery environments strongly preferred
- Experience with the specific technologies and solutions delivered against within assigned engagements preferred
- Ability to articulate business outcomes and success indicators
- Strong written and verbal communication skills
- Client-service mindset and professional presence
- Ability to learn new tools, processes, and technical concepts quickly
- Highly organized and detail-oriented; able to manage multiple concurrent projects
- Strong financial and operational discipline, including project budgets, margin, and resource assignments
- Working knowledge of Agile, Waterfall, and hybrid project-delivery approaches
- Ability to facilitate meetings, document decisions and action items, follow through, and influence without formal authority
- Problem-solving skills involving risks, issues, dependencies, and resource constraints
- Proficiency with Microsoft Office or Microsoft 365
- Ability to work independently and collaboratively with cross-functional teams, Clients, and vendors/subcontractors
- Technical familiarity with, or ability to quickly acquire familiarity with, delivered solutions and technologies
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Cross department training and development
- Sponsoring certifications and credentials for continued learning
- Professional self-development opportunities
- Progress toward relevant PM certifications
- AI application/resume review and interview recording/transcription opt-out without penalty
