Senior Specialty Solutions Engineer – Observability

AHEAD

. Collaborate with AHEAD account teams to identify, qualify, and build solutions supporting customers’ digital business transformation .

Posted 10/12/2026full-timeUnited StatesSenior💰 $220,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in observability technologies and technical sales, with a strong ability to design and architect solutions that meet customer needs. Proven experience in mentoring, consulting, and collaborating with cross-functional teams to drive digital business transformation.

Highest-signal resume keywords

Observability Technologies ExpertiseTechnical Sales LeadershipSolution Architecture DesignClient Consulting ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DatadogDynatraceChronosphereNew RelicSplunk EnterpriseSplunk CloudCloud InfrastructureNetworkingSystem AdministrationAutomation Tools

Soft Skills

Excellent Written CommunicationExcellent Presentation SkillsSelf-MotivatedMentoring

Tools & Technologies

VisioPowerPointCriblBigPanda

Industry Keywords

Digital Business TransformationPre-Sales DocumentationTechnical SolutionsArchitectural RecommendationsEnterprise Security

Tech Stack

Tools & technologies

CloudSplunk

About the role

Key responsibilities & impact

Collaborate with AHEAD account teams to identify, qualify, and build solutions supporting customers’ digital business transformation
Serve as a subject matter expert in observability technologies
Sell and design complex observability solutions
Act as an organizational thought leader for the specialty area
Participate in AHEAD SSE and service delivery teams
Design and architect technical solutions for AHEAD clients
Support sales engagements with technical advice, solutions, and proposals
Develop relationships with Observability SSE team members, leaders, and partners
Strategize and execute technical sales calls
Complete pre-sales documentation, including configurations, pricing, services, presentations, and justifications
Qualify sales opportunities based on technical requirements, decision-making process, and funding
Present and market solution designs, value propositions, and business justifications
Mentor entry-level team members
Maintain strong product, technology, and industry knowledge

Requirements

What you’ll need

Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, and Splunk
Expertise with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
Consulting experience advising clients on technical solutions and participating in pre-sales and solution development
Enterprise experience with cloud infrastructure, networking, and system administration
Experience in architecture leadership integrating solutions across multiple vendors
Ability to evaluate new technologies and provide internal training
Ability to understand customer needs, define requirements, and design solutions
Ability to develop and present architectural recommendations and implementation/assessment services
Excellent written and verbal communication skills
Excellent presentation skills
Extensive experience with Visio and PowerPoint
Strong technical aptitude
Technical leadership experience assuring quality and maximizing team output
Self-motivated
Cribl and BigPanda experience a plus
Experience with automation and advanced configuration management tools a plus
Must be in PST
Travel required up to 30%

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Cross-department training and development
Sponsored certifications and credentials for continued learning
Multi-million-dollar technology lab
Diversity and inclusion employee groups, including Moving Women AHEAD and RISE AHEAD