Complex Claims Director, Cyber Media & Technology

AIG

. Handle all aspects of complex first-party and third-party liability, Cyber, Media & Technology claims .

Posted 10/9/2026full-timeUnited StatesLead💰 $99,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex first-party and third-party liability claims, including class actions and high-exposure matters, while effectively negotiating and promoting client relationships. Proficient in evaluating exposures, making coverage determinations, and collaborating with law firms and underwriting teams.

Highest-signal resume keywords

Complex Insurance Claims ManagementLitigation Process KnowledgeNegotiation SkillsInterpersonal Communication SkillsCybersecurity Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Coverage DeterminationsLoss InvestigationExposure EvaluationJudgmental Reserves SettingResolution Strategy Development

Soft Skills

Excellent Negotiation SkillsStrong Interpersonal SkillsEffective Communication Skills

Certifications & Qualifications

Bachelor’s DegreeJuris Doctor

Industry Keywords

First-Party LiabilityThird-Party LiabilityClass ActionsHigh-Exposure MattersInsurance Claims

About the role

Key responsibilities & impact

Handle all aspects of complex first-party and third-party liability, Cyber, Media & Technology claims
Handle class actions and high-exposure matters from inception through conclusion
Make coverage determinations
Investigate losses
Evaluate and project potential exposures
Set judgmental reserves
Develop and implement resolution strategies
Manage outside law firms
Work with underwriting on policy renewals
Promote client relationships

Requirements

What you’ll need

7+ years of experience handling complex insurance claims, litigation or other related experience
Excellent negotiation skills
Strong interpersonal and communication skills
Knowledge of the litigation and arbitration process
Bachelor’s Degree or equivalent (Juris Doctor) is highly preferred
Knowledge or experience in computer network and systems security or information security is a plus

Benefits

Comp & perks

Bonus in accordance with the terms of the applicable incentive plan
Competitive benefits through AIG’s Total Rewards Program
Benefits focused on health, wellbeing and financial security
Professional development
Continuous learning and development
Employee Resource Groups (ERGs)
Reasonable accommodations for job applicants and employees with disabilities