Claims Specialist

• Handle and investigate Defense Base Act claims within the Federal Workers Compensation jurisdiction
• Apply a proactive, best-practice approach aligned with AIG quality standards
• Use investigation, claim handling, litigation, and negotiation skills to achieve timely, cost-effective settlements and protect recovery rights
• Provide prompt, effective customer service
• Maintain regular contact with internal stakeholders, brokers, medical experts, clients’ lawyers, injured workers, and legal representatives
• Build effective internal and external customer relationships and act as a point of referral
• Identify and review suspect or fraudulent claims in line with company guidelines
• Exercise independent decision-making with reserve and settlement authority up to $500,000
• Mentor and provide technical guidance to Claim Representatives
• Collaborate with underwriting colleagues to improve products

Complex Claims Examiner – Federal Workers Compensation

• Provide technical expertise in proactively directing and resolving Defense Based Act claims in accordance with best claim practice and AIG quality standards
• Manage indemnity, medical, and legal aspects of assigned claims using available resources
• Investigate, handle, litigate, and evaluate claims to ensure timely, cost-effective settlements and protect recovery rights when applicable
• Provide prompt, effective customer service
• Identify and review suspect or fraudulent claims in line with company guidelines
• Maintain regular contact with internal stakeholders, brokers, medical experts, clients’ lawyers, injured workers, and legal representatives
• Build effective relationships with internal and external customers and act as a point of referral
• Apply claims experience to help improve products in collaboration with underwriting colleagues

Claims Examiner – Federal Workers’ Compensation

Advisor

• Meet with existing and prospective clients to plan their financial future
• Utilize company-provided technology and tools to improve operations
• Use marketing support, including mailings, email blasts and customized flyers, to expand the business and reach new customers
• Collaborate with co-workers and the District Vice President to learn new skills, methods and best practices
• Provide personalized retirement and financial planning experiences for customers and their families
• Travel within the assigned territory

Wealth Management Advisor

Data Analyst

• Participate in AIG’s connected cohort early-career program
• Develop knowledge of AIG and the insurance industry through on-the-job experiences and instructor-led masterclasses
• Complete a 24-month Business Intelligence rotation program with three 8-month rotations
• Design and develop interactive dashboards, reports, and visualizations
• Transform complex business data into meaningful insights for decision-making
• Gain exposure to data models, business metrics, KPIs, and semantic layers
• Analyze enterprise data to identify patterns, opportunities, and business drivers
• Translate data into actionable recommendations supporting strategic and operational objectives
• Work with cloud-based analytics ecosystems, data warehouses, and emerging BI technologies
• Learn governed self-service reporting and analytics practices
• Partner with business leaders and users to gather requirements and deliver analytics solutions
• Explore AI-driven analytics, natural language querying, and advanced analytics
• Collaborate with business partners, data engineers, architects, and analytics professionals
• Graduate into a full-time role within the Data Office

Analyst, Data Office – Business Intelligence

• Participate in AIG’s 24-month Business Intelligence rotation program
• Complete three 8-month rotations within the Data Office Business Intelligence team
• Develop knowledge of AIG and the insurance industry through on-the-job experiences and instructor-led masterclasses
• Design and develop interactive dashboards, reports, and visualizations
• Transform complex business data into meaningful insights for decision-making
• Gain exposure to data models, business metrics, KPIs, and semantic layers
• Analyze enterprise data to identify patterns, opportunities, and business drivers
• Translate data into actionable recommendations
• Work with cloud-based analytics ecosystems, data warehouses, and emerging BI technologies
• Learn governed self-service reporting and analytics
• Partner with business leaders and users to gather requirements and deliver analytics solutions
• Explore artificial intelligence, natural language querying, and advanced analytics
• Collaborate with business partners, data engineers, architects, and analytics professionals
• Graduate into a full-time role within the Data Office

Financial Planning and Analysis

• Meet with existing and prospective clients to plan their financial future
• Provide personalized retirement and financial planning for customers and their families
• Utilize company-provided technology and tools to improve operations
• Use mailings, email blasts and customized flyers to expand the business and reach new customers
• Collaborate with co-workers and the District Vice President to learn skills, methods and best practices

Financial Advisor

• Meet with existing and prospective clients to plan their financial future
• Utilize company-provided technology and tools to improve operations
• Use marketing support, including mailings, email blasts and customized flyers, to expand the business and reach new customers
• Collaborate with co-workers and the District Vice President to learn new skills, methods and best practices
• Provide a personalized retirement and financial planning experience for customers and their families
• Travel as required, potentially up to 25%

Insurance

• Provide technical Personal Insurance claims leadership across LAC
• Lead approximately 40+ LAC Personal Insurance adjusters and analysts
• Coordinate large claims, authorize reserves and payments within granted authority, and refer over-authority decisions
• Delegate reserving, payment, and settlement authority in accordance with the Authority Matrix
• Collaborate with global, regional, and country claims leadership to ensure appropriate resources and skills
• Report LAC Personal Insurance major claim exposures, including catastrophe losses
• Review and implement corrective actions for continuous operational improvement through MBR/QBR metrics
• Maintain relationships with underwriting, actuarial, finance, claims leaders, customers, brokers, and partners
• Support new business partnerships and tenders through client meetings and presentations
• Review and upgrade claims guidelines and adjustment procedures
• Provide technical training and guidance and support recruiting claims talent
• Identify and report claims trends, lessons learned, feedback, and risk management opportunities
• Drive proactive customer claims experiences using Fast Track and complex technical claims processes
• Work with Claims Operations to advance digital claims channels and services
• Facilitate compliance with governmental regulations and AIG claims governance guidelines

Head of Personal Insurance Claims – LAC

Actuary

• Provide technical pricing guidance, product development analytics, performance measurement, and financial reporting for the A&H business
• Drive product innovation with cross-functional teams to bring new products to market
• Apply A&H product knowledge and analytical techniques to competitive product design and pricing
• Assess and provide risk mitigation solutions aligned with corporate goals and regulatory standards
• Translate complex data into actionable insights for senior leadership
• Influence strategic decisions related to budget, product design, portfolio management, and business segments
• Mentor actuaries and analysts and foster actuarial best practices
• Engage independently with internal and external stakeholders
• Manage transformation projects for Pricing Management Reporting
• Manage budget and reinsurance planning

Associate Actuary – A&H Pricing

Underwriter

• Provide technical direction to management, underwriters, producers, and claims adjusting colleagues
• Accept, decline, or modify new and renewal submissions
• Identify exposures and analysis required to underwrite accounts and determine coverage policies
• Complete strategic account and portfolio reviews
• Manage a book of business and provide input to regional budgets and goals
• Establish new business production goals and submission flow
• Collaborate with North American Marine Leadership, Distribution, and other lines of business underwriters
• Develop and implement pricing and negotiation strategies, terms and conditions, and deal structures with brokers and clients
• Maintain risk quality and underwriting strategy
• Provide superior customer service to brokers and clients
• Represent AIG at client and broker meetings and functions
• Promote collaboration, innovation, diversity, and inclusion while attracting and developing talent
• Underwrite Cargo products under general direction and perform highly technical, complex assignments
• Handle large accounts, maintain strategic client and broker relationships, and develop new business submissions

Senior Underwriting Specialist

• Meet with existing and prospective clients to plan their financial future
• Provide a personalized retirement and financial planning experience for customers and their families
• Utilize company-provided technology and tools to improve operations
• Use mailings, email blasts and customized flyers to expand the business and reach new customers
• Collaborate with co-workers and the District Vice President to learn new skills, methods and best practices
• Build a career and create a personal schedule with available company resources

• Meet with existing and prospective clients to plan their financial future
• Utilize company-provided technology and tools to improve operations
• Use marketing support, including mailings, email blasts and customized flyers, to expand the business and reach new customers
• Collaborate with co-workers and the District Vice President to learn new skills, methods and best practices
• Provide personalized retirement and financial planning experiences for customers and their families
• Create and manage an individual schedule and career development

• Meet with existing and prospective clients to plan their financial future
• Provide customers and their families with personalized retirement and financial planning
• Use company-provided technology and tools to improve operations
• Use marketing support, including mailings, email blasts and customized flyers, to expand the business and reach new customers
• Collaborate with co-workers and the District Vice President to learn skills, methods and best practices
• Create and build a successful financial advisory practice

• Underwrite and manage a profitable portfolio of casualty and package business, including new and renewal submissions
• Analyze exposures, loss history, financial information, and underwriting data to make risk selection and pricing decisions
• Negotiate terms, conditions, pricing, and coverage structures with wholesale partners
• Maintain underwriting authority while ensuring compliance with company guidelines, risk appetite, and regulatory requirements
• Serve as the casualty subject matter expert for the division
• Provide guidance and technical support to less experienced underwriters
• Partner with leadership to drive casualty growth initiatives and execute business strategies
• Identify trends in production, retention, rate achievement, and loss performance and recommend portfolio improvements
• Build relationships with agency partners through engagement, joint business planning, and agency visits
• Mentor and develop less experienced underwriters through coaching and training
• Monitor marketplace conditions, competitive activity, and emerging casualty exposures
• Conduct agency visits and represent Western World at industry events and marketing functions

Underwriting Specialist

Director

• Investigate, evaluate, and determine the disposition of new and existing third-party property and casualty claims
• Review coverage under Excess Commercial General Liability and auto policies
• Prepare and execute investigation strategies addressing liability, causation, damages, risk transfer, and contribution opportunities
• Participate in claim investigations and control litigation strategy
• Direct litigation and attend mediations, trials, and settlement conferences
• Assess liability and damages and recommend reserves
• Communicate with insureds, brokers, attorneys, claimants, underwriters, and other internal and external customers
• Document exposure evaluations, resolution strategies, thought processes, and negotiation strategies
• Present large-value case disposition recommendations to senior management
• Obtain authority to independently negotiate multimillion-dollar claims with leading plaintiff attorneys
• Utilize alternative dispute resolution as appropriate
• Strategize and budget litigation through discussions with counsel, vendors, and insureds
• Establish ground rules with defense and coverage counsel to control budgets and expenses

Complex Claims Examiner – Federal Workers Compensation

Claims Examiner – Federal Workers’ Compensation

Wealth Management Advisor

Analyst, Data Office – Business Intelligence

Analyst, Data Office – Business Intelligence

Financial Advisor

Financial Advisor

Head of Personal Insurance Claims – LAC

Associate Actuary – A&H Pricing

Senior Underwriting Specialist

Financial Advisor

Wealth Management Advisor

Financial Advisor

Underwriting Specialist

Complex Claims Director, Excess