Complex Claims Director – Management Liability

AIG

. Handle all aspects of highest-severity Directors & Officers claims .

Posted 10/22/2026full-timeUnited StatesLead💰 $105,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing high-severity Directors & Officers claims and Employment Practices Liability claims, with advanced capabilities in litigation claims management, negotiation, and alternative dispute resolution. Strong communication skills are essential for effective interaction with insureds, brokers, and legal counsel.

Highest-signal resume keywords

Directors & Officers Claims ManagementEmployment Practices Liability ClaimsLitigation Claims ManagementNegotiation SkillsAlternative Dispute Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationCoverage EvaluationRisk AssessmentClaims Resolution StrategiesLitigation Strategy DevelopmentMulti-Million-Dollar Claims NegotiationDocumenting Exposure EvaluationsManaging Litigation BudgetsControlling Legal ExpensesPre-Suit and Post-Trial Case Management

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationStrong Negotiation Skills

Certifications & Qualifications

Bachelor’s DegreeJDMulti-State Adjuster Licenses

Industry Keywords

Management Liability ClaimsFiduciary Liability ClaimsClaims HandlingLitigationMediation ProcessSettlement ConferencesClaims Disposition RecommendationsInsurance IndustryRisk TransferClaims Management

About the role

Key responsibilities & impact

Handle all aspects of highest-severity Directors & Officers claims
Handle high-exposure Employment Practices Liability and Fiduciary Liability claims
Determine the scope and extent of available coverage
Investigate, evaluate and resolve new and existing claims
Prepare and execute investigation strategies addressing liability, causation and damages
Assess risk transfer and contribution opportunities
Communicate with insureds, brokers, underwriters and other internal and external customers
Document exposure evaluations and resolution strategies
Present claim disposition recommendations to senior management
Obtain authority to negotiate multi-million-dollar claims with plaintiff attorneys nationwide
Utilize alternative dispute resolution where appropriate
Strategize and budget litigation through discussions with counsel, vendors and insureds
Establish ground rules with defense and coverage counsel to control budgets and expenses
Travel 10%

Requirements

What you’ll need

6+ years of experience handling complex insurance claims, litigation or other related experience
Management liability claims experience highly preferred
Excellent verbal and written communication skills
Strong negotiation skills
Advanced experience and capabilities in litigation claims management, including ADR and mediation process
Experience attending and controlling cases: pre-suit, litigated, post-trial, at mediations, settlement conferences, etc.
Bachelor’s Degree or equivalent required
JD highly preferred
Multi-state adjuster licenses preferred
Motivation and interest in the potential for an upwardly mobile career path

Benefits

Comp & perks

Bonus in accordance with the terms of the applicable incentive plan
Competitive benefits through AIG’s Total Rewards Program
Benefits focused on health, wellbeing and financial security
Professional development
Continuous learning and development
Employee Resource Groups (ERGs)
Reasonable accommodations for applicants and employees with disabilities