Complex Claims Director – Miscellaneous Professional Liability

AIG

. Handle all aspects of the highest exposure, complex third-party Miscellaneous Professional Liability, Privacy and Media Tech claims, including class actions and high exposure matters, from inception through conclusion .

Posted 10/22/2026full-timeUnited StatesLead💰 $99,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex third-party Miscellaneous Professional Liability claims, including litigation strategy, coverage analysis, and financial control. Strong negotiation and communication skills are essential for collaborating with counsel and delivering value to clients.

Highest-signal resume keywords

Complex Insurance Claims ManagementLitigation Strategy DevelopmentCoverage AnalysisNegotiation SkillsFinancial Control

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationPolicy AnalysisExposure EvaluationCase PresentationJudgmental Reserves SettingResolution Strategy DevelopmentLitigation BudgetingArbitration Process Knowledge

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational Skills

Certifications & Qualifications

Bachelor’s DegreeJuris Doctor Preferred

Industry Keywords

Miscellaneous Professional LiabilityFinancial LinesClass ActionsThird-Party ClaimsLitigation

About the role

Key responsibilities & impact

Handle all aspects of the highest exposure, complex third-party Miscellaneous Professional Liability, Privacy and Media Tech claims, including class actions and high exposure matters, from inception through conclusion
Make coverage determinations
Investigate losses
Evaluate and project potential exposures
Make case presentations
Set judgmental reserves
Develop and implement resolution strategies
Strategize and budget litigation for each claim through discussions with counsel, vendors and insureds
Establish clear ground rules with defense and coverage counsel to maintain financial control of budget and expenses
Collaborate with underwriting
Deliver differentiated value and service to customers and distribution partners

Requirements

What you’ll need

Strong track record of handling complex insurance claims, litigation or other related experience, preferably professional liability claims experience within Financial Lines
Demonstrated ability to analyze policies of insurance and legal documents
Excellent negotiation, interpersonal, communication and organizational skills
Knowledge of the litigation and arbitration process
Bachelor’s degree or equivalent
Juris Doctor preferred

Benefits

Comp & perks

Bonus in accordance with the terms of the applicable incentive plan
Comprehensive Total Rewards benefits package focused on health, wellbeing and financial security
Professional development
Continuous learning and development
Employee Resource Groups (ERGs)
Reasonable accommodations for job applicants and employees with disabilities