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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technology initiatives within the insurance claims sector, leveraging strong analytical skills and a data-driven approach to enhance business processes and stakeholder collaboration.
Highest-signal resume keywords
Claims Technology ManagementEnterprise Business Process MonitoringAgile Development MethodologiesCloud Computing ParadigmsStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExperienceTechnology Strategy DevelopmentData Flow DocumentationEnd-to-End Design and DeliveryBusiness Process Analysis
Soft Skills
Excellent Communication SkillsAnalytical MindsetRelationship BuildingProblem-SolvingCollaboration
Tools & Technologies
PegaBPM TechnologiesAgile Planning ToolsCloud Technologies
Industry Keywords
Insurance BusinessFinancial Services SectorTechnology InitiativesGlobal User Population
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as a key technology liaison with business stakeholders for Claims technology initiatives
- Ensure Claims initiatives use appropriate technology tools, stacks, processes, and delivery aligned with the Claims technology vision
- Work with business units and business analyst teams throughout the development lifecycle
- Build detailed business understanding to identify and address critical issues
- Build and cultivate relationships with IT partners and collaborate on technology strategy, design, and implementation
- Lead and manage onsite and offshore resources through development milestones, Agile planning, and delivery of technology initiatives
- Work with clients and IT teams to determine requirements, priorities, and technologies
- Help define the Claims Technology North Star
- Engage business and development teams to design and document data flows, mappings, and key business requirements
- Provide project leadership, execute program deliverables, and present findings to all levels of management
Requirements
What you’ll need- Knowledge and experience with the insurance business; claims experience is beneficial
- Ability to interact with business, operations, information technology, and multidisciplinary stakeholders
- History of delivering large-scale technology initiatives impacting a global user population
- Analytical and data-driven mindset
- Experience with enterprise business process monitoring (BPM) technologies, such as Pega or equivalents
- Excellent written and verbal communication skills
- Proven ability to ask the right questions, understand processes, and identify technology opportunities
- 7+ years of experience supporting end-to-end design, development, and delivery in the financial services sector
- Working knowledge of cloud computing paradigms, industry design patterns, and agile development methodologies
- Bachelor’s degree and/or equivalent work experience
Benefits
Comp & perks- Bonus eligibility in accordance with the applicable incentive plan
- Comprehensive benefits package focused on health, wellbeing, and financial security
- Professional development and continuous learning opportunities
- Employee Resource Groups (ERGs)
- Reasonable accommodations for applicants and employees with disabilities