Account Director

AIP Connect

. Serve as the senior day-to-day client lead and accountable owner of account delivery, scope, and commercial performance .

Posted 9/29/2026full-timeCanadaLead💰 CA$115,000 - CA$125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in account management, financial performance oversight, and integrated marketing program development across various retail and foodservice channels. Proven ability to lead cross-functional teams, manage complex projects, and establish effective processes for delivery and client engagement.

Highest-signal resume keywords

Account ManagementFinancial Performance OversightIntegrated Marketing ProgramsCross-Functional Team LeadershipProject Management Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingScopingMargin ManagementDelivery Systems ImplementationStructured BriefingRisk ManagementWorkflow ProcessesCampaign Performance ReportingSuccess Metrics DevelopmentClient Recommendations

Soft Skills

Excellent WritingPresentation SkillsNegotiation SkillsRelationship BuildingMentoring

Tools & Technologies

ExcelPowerPointProject Management Tools

Certifications & Qualifications

Relevant Degree or Equivalent Experience

Industry Keywords

Agency ExperienceShopper MarketingQSRRetailFoodserviceCPGFood/BeverageLocal Regulatory ConsiderationsQuebec-Market RequirementsFrench Adaptation

About the role

Key responsibilities & impact

Serve as the senior day-to-day client lead and accountable owner of account delivery, scope, and commercial performance
Oversee current-quarter delivery while developing the next wave of mixed-complexity briefs
Own intake, brief clarification, complexity tiering, quarterly priorities, capacity planning, and delivery governance
Establish workback schedules, dependencies, approval gates, responsibilities, templates, workflow tools, and portfolio visibility
Build trusted relationships across shopper, brand, sales, foodservice/on-premises, procurement, and studio stakeholders
Lead presentations, status meetings, business reviews, feedback consolidation, approvals, and client recommendations
Identify organic growth opportunities, develop proposals, and ensure additional work is scoped and funded
Lead account and project-management support, coordinate discipline leaders and external partners, mentor team members, and resolve delivery disagreements
Own account and project financial performance, including estimates, SOWs, resource budgets, POs, supplier commitments, change orders, billing, forecasts, and margin protection
Connect business objectives, shopper/guest insights, campaign ideas, retailer/operator needs, and channel-specific shopper journeys
Shape briefs, messaging maps, activation toolkits, and omnichannel programs across retail, QSR, dining, and digital touchpoints
Oversee asset production, media deployment, toolkit handoffs, specialized partners, version control, proofing, and brand/legal/language/technical approvals
Agree on success metrics and deliver campaign performance reporting tied to conversion, participation, sales, delivery health, and financial performance
Establish stakeholder, retailer/operator, and approval maps and implement 30-, 60-, and 90-day workflow and commercial improvements

Requirements

What you’ll need

8+ years of agency experience with Account Director-level ownership of major clients and complex integrated programs
Background in integrated, shopper, or commerce agencies with direct use of structured briefing, resourcing, workflow, and financial-control processes
Proven record of implementing delivery systems, managing risk, and establishing practical processes in a smaller agency environment
Strong budgeting, scoping, margin management, and experience directing cross-functional teams and external partners
In-depth knowledge of grocery, convenience, and liquor channels, major retail banners, provincial differences, and local promotional/approval processes
Demonstrated leadership of on-premises marketing programs and deep knowledge of QSR, restaurant group, and independent operator dynamics, including menu, POS, and rollout needs
Ability to connect pre-shop, digital, retail, and on-premises touchpoints into coherent programs with clear briefs and success metrics
Excellent writing, presentation, and negotiation skills
Proficiency in Excel, PowerPoint, and structured project management tools
Relevant degree or equivalent experience
Sector experience across CPG, food/beverage (including alcohol), retail, or hospitality strongly preferred
Familiarity with local regulatory considerations, category approval processes, and Quebec-market/French-adaptation requirements strongly preferred
French capability is an asset