Traveling Maintenance Support Manager

AIR Communities

. Provide coverage and support to communities with vacant Service and Maintenance Manager positions .

Posted 9/18/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Multifamily Service Operations Management, with a strong focus on team building, vendor management, and operational oversight. Proven ability to enhance community value and deliver excellent customer service while managing multiple properties.

Highest-signal resume keywords

Multifamily Service Operations ManagementService Management ExperienceTeam Building and CoachingVendor ManagementCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Maintenance ManagementService Request ManagementPreventative MaintenanceTurn Process ManagementAudit-Related Action Plans

Soft Skills

Coaching SkillsTraining SkillsSupervision Skills

Industry Keywords

Community ManagementRegional OversightFinancial Results OrientationMultiple Site SupervisionPre-Employment Screening

About the role

Key responsibilities & impact

Provide coverage and support to communities with vacant Service and Maintenance Manager positions
Provide managerial support to communities with essential and time-sensitive hardships
Serve as the subject matter expert on direct maintenance and service operations, vendor management, and mentoring
Serve as the acting Service Manager wherever and whenever assigned
Provide standard operational support required of AIR’s Service Managers
Provide regional oversight of property maintenance management for multiple assigned communities
Oversee service requests, management, turn process, preventative maintenance, training, and supervision of staff
Support Regional Offices with operations for assigned properties
Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality, and Directors of Operations with audit-related action plans

Requirements

What you’ll need

Expectation and ability to travel at least 75% of the time with easy access to large Airport
Strong preference to be located within one of AIR's main markets: Denver, DC Metro, Miami Metro, Boston area, or Philadelphia area
At least 5 years of experience in Multifamily Service Operations Management
At least 2 years of experience in direct Service Management role
Proven track record in managing large properties
Strong team building, coaching and training skills
Multiple site supervision experience
Excellent customer service background
Strong financial results orientation
Demonstrated ability to enhance value at the community level
Candidates extended an offer will be required to undergo pre-employment screening including references, a four-panel drug screening that excludes marijuana testing, employment verification, and criminal background check

Benefits

Comp & perks

Base salary plus annual bonus
50% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply)
Medical, dental, vision, and life insurance options
HSA/FSA plans
Short and long-term disability paid by the company
401(k) plan with up to 6% employer matching contribution
Paid time off including vacation, sick time, and 14 holidays
Paid parental leave of up to 16 weeks
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses
15 hours of paid time annually for community service
Commuter benefits and pet insurance
Consumer discounts on various products and services
Opportunities for ongoing professional development, leadership training, and career growth