Traveling Maintenance Support Manager

AIR Communities

. Provide coverage and support to communities with vacant Service and Maintenance Manager positions .

Posted 11/3/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Multifamily Service Operations Management, with a strong focus on vendor management, team-building, and customer service excellence. Proven ability to oversee multiple-site property maintenance and enhance community value through effective operational support.

Highest-signal resume keywords

Multifamily Service Operations ManagementService Management ExperienceVendor ManagementTeam-Building SkillsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Maintenance ManagementService Request ManagementPreventative MaintenanceTraining and Staff SupervisionAudit-Related Action Plans

Soft Skills

Coaching SkillsFinancial-Results Orientation

Industry Keywords

Service and Maintenance ManagerRegional OversightMultiple-Site SupervisionCommunity Value EnhancementPre-Employment Screening

About the role

Key responsibilities & impact

Provide coverage and support to communities with vacant Service and Maintenance Manager positions
Provide managerial support to communities facing essential and time-sensitive hardships
Serve as subject matter expert on direct maintenance and service operations, vendor management, and mentoring
Serve as acting Service Manager wherever and whenever assigned
Provide standard operational support required of AIR Service Managers
Provide regional oversight of property maintenance management for multiple assigned communities
Oversee service requests, management, turn processes, preventative maintenance, training, and staff supervision
Support Regional Offices with operations for assigned properties
Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality, and Directors of Operations with audit-related action plans

Requirements

What you’ll need

Ability to travel at least 75% of the time
Easy access to a large airport
Strong preference for location within one of AIR's main markets: Denver, DC Metro, Miami Metro, Boston area, or Philadelphia area
At least 5 years of experience in Multifamily Service Operations Management
At least 2 years of experience in a direct Service Management role
Proven track record managing large properties
Strong team-building, coaching, and training skills
Multiple-site supervision experience
Excellent customer service background
Strong financial-results orientation
Demonstrated ability to enhance value at the community level
Must undergo pre-employment screening including reference checks, four-panel drug screening excluding marijuana testing, employment verification, and criminal background check

Benefits

Comp & perks

Annual bonus opportunities
50% rent discount at any AIR community
Medical, dental, vision, and life insurance options
HSA/FSA plans
Short- and long-term disability paid by the company
401(k) plan with up to 6% employer matching contribution
Paid time off including vacation, sick time, and 14 holidays
Paid parental leave of up to 16 weeks
Tuition assistance program
Up to 100% reimbursement for job-related certifications and licenses
15 hours of paid time annually for community service
Commuter benefits
Pet insurance
Consumer discounts on various products and services
Ongoing professional development, leadership training, and career growth