Expeditor

Air Culinaire Worldwide

. Manage the Order Management Process while adhering to HACCP, local, and state food safety practices .

Posted 9/29/2026part-timeMiami • Florida • United StatesMid-LevelSenior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the Order Management Process while adhering to HACCP and food safety practices. Proficient in customer service, logistics coordination, and quality assurance in food services and hospitality environments.

Highest-signal resume keywords

Order Management ProcessHACCP ComplianceCustomer Service ExperienceFDA RegulationsLogistics Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Food Safety ProceduresBasic ArithmeticOrder PrioritizationQuality AssuranceFood Quality Control

Soft Skills

Verbal CommunicationWritten CommunicationAttention to DetailProblem SolvingFlexibility

Tools & Technologies

ShipdayOffice Software ProgramsEmailInternet Use

Certifications & Qualifications

High School DiplomaBackground CheckMVRDrug TestE-Verify

Industry Keywords

Aviation TerminologyFood ServicesHospitality IndustryCustomer FeedbackDelivery Experience

About the role

Key responsibilities & impact

Manage the Order Management Process while adhering to HACCP, local, and state food safety practices
Receive orders, disseminate information, communicate required actions, and create shopping and production sheets
Communicate directly with customers, the local kitchen team, and Guest Services team
Prioritize orders and ensure quality assurance, order completeness, appropriate packaging and labeling, and delivery timing
Verify food quality and specifications against kitchen-issued specifications in the software system
Use Shipday for order logistics, deliveries, delivery photos, and recipient information
Serve customers by phone, email, and in person as applicable, and obtain product and service feedback
Relay feedback and suggestions to the Catering Director or General Manager
Act as the central kitchen quality and accuracy captain and on-site problem solver
Resolve customer quality, satisfaction, safety, and cost issues according to company procedures
Pick up supplies and perform routine vehicle cleaning and maintenance as needed
Maintain food quality control and food-safety procedures during delivery
Follow professional dress and company uniform guidelines
Assemble silverware units, stock kitchen items, maintain shopping lists at least three days in advance, and maintain the shopping shelf
Meet weekly with the General Manager regarding ACW standards and procedures
Safely operate company vehicles and comply with local and federal laws
Cross-train to prepare or produce food in the kitchen or drive when needed
Perform other duties assigned by the General Manager

Requirements

What you’ll need

High School diploma is required
Previous face-to-face customer service experience in the aviation, food services, or hospitality industry is essential
Excellent verbal and written communications skills
Proficient in email, Internet use, and basic office software programs
FDA Regulations and safe food handling required
Ability to work in a fast-paced environment while maintaining attention to detail
Clear driving record / reasonably clean driving record required
Flexibility to work weekends and holidays
Ability to travel in accordance with the current ACW Travel Policy
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals
Ability to apply good judgment and carry out written, oral, or diagrammed instructions
Ability to lift and/or move up to 40 pounds
Must complete background check, MVR, drug test, and E-Verify
Prior knowledge of aviation terminology preferred
Prior hospitality/food expeditor and delivery experience preferred

Benefits

Comp & perks

Cell phones are made available for all company business related tasks
Promote-from-within company with career advancement opportunities for top performers
Background check, MVR, drug test, and E-Verify screening provided/required as part of hiring process