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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing high-quality air source heat pump installations, conducting site surveys, and performing heat loss assessments while ensuring compliance with manufacturer guidance and legislative changes.
Highest-signal resume keywords
Air Source Heat Pump Installation DesignHeat Loss AssessmentSite Survey Data CollectionWater Regulations Certificate (WRAS)Knowledge of Building Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Heat Loss CalculationsEmitter Output RequirementsRoom-by-Room AssessmentsTechnical Issue ResolutionInstallation Requirements Analysis
Soft Skills
Customer ServiceTechnical CommunicationProblem Solving
Certifications & Qualifications
Level 3 Award in Installation and Maintenance of Air Source Heat Pump SystemsLevel 2 / 3 Award in PlumbingLevel 3 Award Low Temperature Heating and Hot Water Systems in DwellingsHeat Geek Heating Mastery
Industry Keywords
Low-Carbon HeatingClean EnergyAira Efficiency GuidelinesMCS RequirementsManufacturer Guidance
About the role
Key responsibilities & impact- Attend customer properties in the designated area
- Conduct site surveys and collect data relevant to installation requirements
- Gather quote, property, and survey information to generate accurate heat loss calculations and emitter output requirements
- Find solutions to technical issues to help installations proceed
- Report installation-impacting issues to the line manager from the customer's property
- Keep up to date with manufacturer guidance and legislative changes
- Carry out room-by-room heat loss assessments
- Determine which radiators need replacement and communicate this to customers
- Answer customers' technical queries
- Communicate price changes and explain the reasons
- Obtain customer approval for proposals
- Create lists of materials required for installations
- Offer additional products and services where appropriate to customer needs
- Provide excellent customer service throughout the survey/design visit
Requirements
What you’ll need- Necessary qualifications, training, and experience to design high quality air source heat pump installations for domestic properties
- Qualifications in System design such as Heat Geek Heating Mastery
- Level 3 Award in installation and maintenance of air source heat pump systems
- Water regulations certificate (WRAS) course
- Level 2 / 3 Award in plumbing
- Level 3 Award Low temperature heating and hot water systems in dwellings
- Ability to conduct site surveys and collect installation-relevant data
- Ability to perform room-by-room heat loss assessments and determine radiator replacement requirements
- Knowledge of manufacturer guidance, legislative changes, heat pumps, low-carbon heating, clean energy, and building regulations
- Ability to operate within Aira efficiency guidelines and MCS requirements
Benefits
Comp & perks- 25 days annual leave + bank holidays
- Health Cash Plan
- Reward Gateway (shopping discount)
- Life insurance
- iPad, Phone and all equipment provided
