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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lifecycle marketing, focusing on customer journey management from sign-up to long-term retention. Proficient in leveraging data analytics and AI tools for segmentation, personalization, and campaign optimization in a SaaS environment.
Highest-signal resume keywords
Lifecycle Marketing Roadmap OwnershipCustomer Segmentation ExpertiseCross-Channel Campaign ExecutionData-Driven Analytics FluencyAI Tools Utilization for Personalization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lifecycle MarketingCustomer Journey ManagementCampaign Strategy DevelopmentCustomer SegmentationEmail MarketingIn-App MessagingPush/SMS MarketingPerformance MeasurementData AnalysisRevenue Impact Tracking
Soft Skills
Excellent Written Communication
Tools & Technologies
Analytics ToolsAI Tools
Industry Keywords
SaaSProduct MarketingCustomer RetentionActivationConversionEngagementChurnLTV PerformanceOnboardingProduct-Led Growth
About the role
Key responsibilities & impact- Build a dedicated lifecycle and retention marketing function
- Own the customer journey from sign-up through activation, conversion, and long-term retention
- Own the lifecycle marketing roadmap and campaign calendar end to end, including strategy, briefing, execution, measurement, and iteration
- Lead always-on and triggered campaigns across onboarding, activation, engagement, conversion, retention, expansion, and win-back
- Analyze customer segments, usage patterns, behavior, and lifecycle stage to personalize messaging, timing, and channel mix
- Translate positioning and messaging into lifecycle campaigns tailored to each channel, segment, and journey stage
- Partner with Marketing, Growth, Product, Data/Analytics, Support, and Customer Success
- Test and optimize messaging, timing, channels, and segmentation logic using performance data
- Report on activation, conversion, retention, churn, and LTV performance and turn results into a prioritized roadmap
- Use AI tools for segment and cohort analysis, personalization, campaign and copy variants, and journey mapping
- Work directly with the Principal Product Marketing Manager on positioning and product strategy
Requirements
What you’ll need- Proven experience owning a lifecycle marketing roadmap and campaigns at a SaaS company
- Product marketing background with a deep understanding of messaging, positioning, and personas
- Deep knowledge of customer segmentation and the levers that drive activation, conversion, and retention at each stage
- Track record of lifecycle campaigns with measurable revenue impact
- Hands-on cross-channel execution across email, in-app messaging, and push/SMS
- Data-driven approach and fluency with analytics tools and dashboards
- Deep, structured use of AI for segmentation, personalization, and campaign development as part of everyday work
- Excellent written English
- Experience with a self-serve or product-led SaaS motion
Benefits
Comp & perks- Flexible working environment with remote and hybrid working options
- Performance-based bonus system
- Stock options
- Courses, conferences, and access to learning resources
- Career growth and internal mobility support
- Health coverage tailored to each country
- Wellness programmes and access to fitness options
- Quarterly company-wide Mental Health Days
- Flexibility for parents
- airSlate Junior Club for kids
- Company-wide family days
- Pet-friendly approach
- Charitable support through the airSlate Care programme
- Matching employee donations
- Open communication and company-wide Q&A sessions
