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Airwallex

Senior Analyst, Growth Strategy – Operations, Funnel & Analytics

Airwallex

. Lead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine .

Posted 10/22/2026full-timeSan Francisco • California • United StatesSenior💰 $150,000 - $215,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Growth Strategy and Operations, with a strong focus on building scalable systems for customer journey analytics, KPI frameworks, and performance reporting. Proficient in leveraging data-driven insights to optimize customer acquisition, retention, and product adoption in a high-growth environment.

Highest-signal resume keywords
Growth Strategy & OperationsFunnel AnalyticsKPI FrameworksSQL ProficiencyCustomer Journey Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Growth StrategyProduct AnalyticsRevenue OperationsFunnel AnalyticsKPI FrameworksExperimentation ProgramsPerformance ReportingData AnalysisCampaign MeasurementAttribution Methodologies
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsInfluencing SkillsResilience
Tools & Technologies
SQLLookerTableauHexAmplitudeMixpanelSnowflakeDbtCRM SystemsMarketing Automation Tools
Industry Keywords
PaymentsFintechB2B SaaSProduct-Led GrowthCustomer Data PlatformsData Quality GovernanceRegulated EnvironmentHigh-Growth EnvironmentKYCKYB

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Lead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine
  • Improve the customer journey from acquisition and onboarding through activation, first transaction, retention, and expansion
  • Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels
  • Build scalable growth operating systems, including KPI frameworks, dashboards, experiment repositories, tracking standards, QA processes, and performance reviews
  • Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams to prioritize opportunities and scale successful initiatives
  • Improve CRM, marketing automation, customer data, reporting, and analytics processes through automation and responsible use of AI
  • Establish campaign and experiment measurement practices, including attribution requirements, control or holdout methodologies, success criteria, readouts, and documentation
  • Translate ambiguous growth priorities into clear execution, measurable outcomes, and repeatable systems
  • Build high-traffic platforms, experimentation frameworks, and intelligent decision systems for personalized customer journeys and measurable incremental value
  • Work with human-plus-AI and autonomous operating models to research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes

Requirements

What you’ll need
  • 10+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field
  • Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives
  • Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems
  • Strong analytical and problem-solving skills across customer, product, campaign, payment, and business-performance data
  • Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution
  • Excellent written and verbal communication skills, including synthesizing complex findings and presenting clear recommendations to senior stakeholders
  • Preferred: experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment
  • Preferred: hands-on proficiency with SQL and tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms
  • Preferred: experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation
  • Preferred: experience analyzing payment-specific metrics and friction points, including authorization rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion
  • Preferred: experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment
  • Preferred: builder’s mindset, intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions
  • Must be able to work hybrid with mandatory in-office days
  • Must be legally authorized to work in the United States; sponsorship requirements are requested during application

Benefits

Comp & perks
  • Equity
  • Bonus eligibility
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Short-term disability
  • Long-term disability
  • Basic life insurance
  • Well-being benefits
  • 20 paid vacation days for US-based employees
  • 12 paid company holidays for US-based employees
  • Statutory paid annual leave and public holidays