Airwallex

General Counsel

• Act as lead counsel and trusted business partner for Airwallex’s Yield product
• Provide legal, regulatory, and strategic advice across the full product lifecycle
• Advise on product design, licensing, regulatory engagement, partner arrangements, customer terms, disclosures, launch execution, and product integration
• Support new product ideas and enhancements from ideation through launch and expansion
• Coordinate with local counsel across Australia, Singapore, Hong Kong, the U.S., the U.K., and the European Union
• Translate legal and regulatory advice into product requirements, customer terms, disclosures, and launch-readiness materials
• Develop legal frameworks, playbooks, and processes for repeatable product launches
• Collaborate with Regulatory Compliance, Product Marketing, Licensing, Risk, and regulated partners including banks, broker-dealers, custodians, and investment managers
• Support product governance, partner arrangements, and ongoing product changes
• Coordinate advice across multiple jurisdictions and help enable responsible product growth

Counsel, Product Legal – Yield

• Act as lead counsel for Airwallex’s Yield product
• Provide legal, regulatory and strategic advice across the full product lifecycle
• Advise on product design, licensing, regulatory engagement, partner arrangements, customer terms, disclosures, launch execution and product integration
• Support product teams from ideation through launch and market expansion
• Coordinate with local counsel across Australia, Singapore, Hong Kong, the U.S., the U.K. and the European Union
• Translate legal and regulatory advice into product requirements, customer terms, disclosures and launch-readiness materials
• Develop legal frameworks, playbooks and processes for repeatable product launches
• Collaborate with Regulatory Compliance, Product Marketing, Licensing, Risk and regulated partners including banks, broker-dealers, custodians and investment managers
• Support product governance, partner arrangements and ongoing product changes

Senior Counsel, Product Legal – Yield

Product Marketing

• Own the ICP and continuously conduct customer interviews and win/loss conversations
• Participate in sales calls and turn customer insights into messaging and product feedback
• Own positioning, messaging, and the core narrative for T:0
• Maintain consistent messaging across the website, sales deck, launches, and content
• Write and own website copy for every page
• Create product walkthroughs, explainers, demo videos, and launch assets
• Run product launches, including narrative, assets, internal enablement, timing, and performance assessment
• Own blog and SEO content strategy, briefs, and key content pieces
• Write the T:0 newsletter
• Maintain competitive intelligence and create usable comparison materials for sales
• Build sales enablement materials including one-pagers, objection handling, battlecards, and demo narratives
• Own pricing and packaging with the CEO and Product team
• Collect customer proof including quotes, reviews, case studies, and logos
• Work directly with the CEO, Product teams, Chief of Staff, Growth Marketer, and Founding GTM hire

Product Marketer

Solutions Engineer

• Own technical pre-sales for complex client engagements involving global payments and financial products
• Translate business requirements into solution designs and actionable implementation plans
• Orchestrate cross-functional teams and external stakeholders to deliver on time, within scope, and to a high quality bar
• Serve as a trusted technical advisor for customers and internal teams
• Shape integration approaches, system configuration, and overall solution design
• Partner with implementation and account management teams to create scalable architectures
• Conduct technical discovery with sales teams and recommend integration blueprints using APIs and third-party connectors
• Troubleshoot integration hurdles and guide customers through complex configuration decisions
• Create internal documentation, playbooks, and lightweight tooling
• Channel customer feedback to Product and Engineering to influence roadmap priorities

Staff Solutions Engineer – Payments

• Own the technical pre-sales of complex client engagements for global payments and financial products
• Turn agreed business requirements into solution designs and actionable plans
• Orchestrate cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar
• Provide technical trust from pre-sales through go-live and early optimization
• Act as a trusted technical advisor on high-value implementations and expansions
• Shape integration approaches, system configuration, and overall solution design
• Translate customer requirements into scalable architectures
• Conduct technical discovery of customer systems, data flows, and workflows
• Recommend best-fit integration blueprints, including APIs and third-party connectors
• Troubleshoot integration hurdles and guide customers through complex configuration decisions
• Create and maintain internal documentation, playbooks, and lightweight tooling
• Channel customer pain points and integration feedback into Product and Engineering to influence roadmap prioritization

Senior Solutions Engineer – Payments

Growth Marketing

• Own the lifecycle growth strategy for Airwallex’s self-serve small-business customers from onboarding and KYC through activation, first transaction and deeper product adoption
• Turn customer, product and behavioural data into practical growth opportunities
• Design and run evergreen campaigns, experiments, automations and AI-enabled workflows
• Design end-to-end lifecycle engagement and scalable lifecycle journeys for self-serve customers in EMEA and products without dedicated sales coverage
• Lead strategy and operational health for email, push and in-app messaging
• Optimize digital channels for personalized engagement and consistent growth across managed regions
• Execute lifecycle campaigns and programs that improve conversion, go-live activation and expansion
• Partner with Product, Sales, Marketing, Data and regional teams
• Own end-to-end growth metrics within the region through quantitative analysis
• Lead a high-velocity regional experimentation roadmap and scale successful pilots into global frameworks
• Deliver personalized, customer-first messaging that reduces friction throughout the lifecycle

Manager, Growth Lifecycle

Security Engineer

• Serve as a strategic and operational partner to the CISO and INFOSEC leadership team
• Build and run annual and quarterly planning processes for INFOSEC and IT
• Develop roadmaps, prioritization, resource plans, and risk assessments
• Coordinate QBRs and operating reviews, preparing narratives on progress, risks, dependencies, decisions, and leadership actions
• Track and report INFOSEC OKRs, key risk indicators, maturity metrics, and operational health measures
• Design and improve INFOSEC operating processes for alert investigations, service requests, incident management, policy updates, and other workflows
• Build and maintain an INFOSEC knowledge base supporting documentation accuracy, employee self-service, and AI-assisted security workflows
• Manage complex cross-functional security and IT programs from strategy through execution
• Establish change-management practices for adoption of security policies, processes, tools, and operating models
• Develop dashboards, decision-support mechanisms, and automated workflows
• Lead post-incident reviews and operational improvement initiatives
• Build, manage, coach, and develop a team of Technical Program Managers

Senior Manager, Operations Strategy, Information Security

Content Marketing Manager

• Build Growth Content Marketing as a global discipline at Airwallex, establishing best practices, scalable processes, and a high-performing team over time
• Own the end-to-end demand generation content strategy across SEO, gated assets, mid-funnel conversion content, and product-led narratives
• Write, edit, and ship SEO pillar pages, cluster articles, comparison content, ebooks, whitepapers, long-form guides, one-pagers, solution briefs, and product explainers
• Partner with Product Marketing and Product to translate launches, features, APIs, and workflows into searchable, understandable, and sellable content
• Use user, customer, and market insights to improve ICP targeting, segmentation, messaging, and content distribution strategies
• Collaborate with SEO and Performance Marketing to align content with keyword intent, funnel stages, and conversion goals
• Measure and iterate on content using performance data to optimize traffic quality, engagement, and pipeline impact
• Ensure content quality, clarity, and technical accuracy
• Build an experimentation mindset by scaling successful content and refreshing or retiring underperforming content
• Balance short-term growth outcomes with long-term investments in evergreen content, topical authority, and durable demand
• Work closely with global and regional teams across Growth, Product Marketing, Product, SEO, Performance Marketing, and Lifecycle

Growth Content Marketing Manager

• Advise the People & Talent team and business leaders on the full employee lifecycle, including hiring, contracts and variations, performance management, accommodations, leaves, wage and hour compliance, and terminations
• Lead workplace investigations and sensitive employee matters end-to-end
• Draft, refresh, and own employment-related policies and templates
• Manage employment disputes, agency charges, and litigation
• Instruct and control external counsel and associated legal spend
• Coordinate multi-jurisdiction employment advice across APAC, EMEA, and the Americas
• Advise on contractor and employer-of-record arrangements, cross-border remote work, and mobility risk
• Advise on compensation, benefits, and equity matters in a private company context

Employment Counsel, Americas

Sales Development Rep

• Research and identify potential clients across multiple industries
• Reach out to prospects via email, phone, and social media
• Understand prospect needs
• Present Airwallex's solutions and craft compelling value propositions
• Qualify opportunities and schedule appointments for Account Executives
• Partner with Account Executives to land accounts
• Support small and medium-sized enterprises with cross-border payments and financial solutions

Sales Development Representative, SME, Growth

• Research and identify potential clients across multiple industries
• Reach out to prospects through email, phone, and social media
• Understand prospects' needs
• Present Airwallex's solutions and craft compelling value propositions
• Qualify opportunities
• Schedule appointments for Account Executives
• Team with Account Executives to land accounts

Sales Development Representative – SME & Growth

Risk

• Build and lead Airwallex’s first-line commercial risk function
• Define commercial risk strategy and own customer and use-case supportability frameworks
• Provide structured guidance for complex or high-risk merchant use cases
• Review and sign off deal documentation before second-line escalation
• Translate second-line risk appetite and policies into commercial playbooks
• Participate in major deal reviews, pipeline calls, and quarterly business reviews
• Design training and tools for front-office staff
• Oversee commercial conduct risk and redesign misaligned sales practices or incentives
• Design and execute continuous portfolio monitoring with Data and Regional Revenue Operations teams
• Track GP-to-risk ratios, customer risk tiers, fraud/loss rates, and revenue concentration
• Lead incident post-mortems, root-cause analysis, and first-line remediation
• Enforce second-line decisions such as offboarding or enhanced monitoring
• Represent commercial risk in governance forums, regulatory engagements, and audits
• Recruit and develop a global commercial risk team over time
• Report directly to the Chief Revenue Officer

Global Lead, Commercial Risk Strategy

Account Executive

• Drive the full sales cycle from prospecting to closing deals, including ramping and early customer success
• Develop deep product expertise in Airwallex’s platform and technical solutions, particularly payments acceptance, cross-border payments, billing, and spend management
• Serve SME and Growth customers across ecommerce, SaaS, technology, professional services, and other technology-enabled verticals
• Exceed revenue targets through strategic positioning of Airwallex’s financial technology suite
• Conduct technical and commercial consultations to identify client needs and propose tailored solutions
• Coordinate internal stakeholders to support smooth onboarding and strong customer outcomes
• Represent Airwallex at relevant industry events and engage with complementary technology partners
• Collaborate with legal, finance, and strategy teams to negotiate and execute partnership agreements and commercial contracts
• Refine sales processes to improve efficiency and scalability, including developing new verticals and enhancing the sales motion
• Document best practices and contribute to excellence and teamwork within the sales function

Account Executive, SME – Growth

Infrastructure Engineer

• Design, build, and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows
• Build agents for incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management
• Design agent loops with planning, reasoning, tool use, error recovery, and human-in-the-loop escalation
• Integrate agents with Kubernetes, Terraform, AWS, GCP, Aliyun, monitoring platforms, databases, and CI/CD pipelines
• Define metrics and build evaluation frameworks for agent effectiveness
• Partner with SRE, DevOps, and platform engineering teams to identify workflows for automation
• Contribute to the technical vision for AI-driven infrastructure operations

Software Engineer, Infrastructure AI

• Lead the full sales cycle from prospecting through negotiation, closing, ramping, and early customer success
• Develop deep product expertise in Airwallex’s platform and technical solutions
• Sell payments acceptance, cross-border payments, billing, and spend management solutions to SME and Growth customers
• Exceed revenue targets through strategic positioning of Airwallex’s financial technology suite
• Conduct technical and commercial consultations to identify client needs and propose tailored solutions
• Coordinate internal stakeholders to support smooth onboarding and strong customer outcomes
• Collaborate with legal, finance, and strategy teams to negotiate and execute partnership agreements and commercial contracts
• Represent Airwallex at relevant industry events
• Engage with technology partners that complement Airwallex’s product suite
• Refine sales processes to improve efficiency and scalability
• Develop new verticals and enhance the sales motion
• Document best practices and contribute to excellence within the sales function