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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic and operational planning for INFOSEC and IT, including developing roadmaps, managing complex cross-functional programs, and implementing performance management mechanisms. Proficient in leading teams, designing operating processes, and translating regulatory requirements into actionable policies.
Highest-signal resume keywords
Strategic And Operational PlanningTechnical Program ManagementInformation Security GovernancePerformance Management MechanismsTeam Leadership And Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentOKRsKPI DevelopmentIncident ManagementChange ManagementAutomation ProcessesSecurity Maturity ProgramsCross-Functional Program ManagementPerformance MetricsKnowledge Management Systems
Soft Skills
Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationPresentation Skills
Tools & Technologies
AI-Assisted WorkflowsExecutive DashboardsDecision-Support MechanismsOperating ModelsSecurity Operating Models
Industry Keywords
High-Growth TechnologyFintechPaymentsRegulated EnvironmentOperational ResilienceGovernance, Risk, And Compliance (GRC)Identity And Access ManagementEndpoint SecurityVulnerability ManagementIncident Response
About the role
Key responsibilities & impact- Serve as a strategic and operational partner to the CISO and INFOSEC leadership team
- Build and run annual and quarterly planning processes for INFOSEC and IT
- Develop roadmaps, prioritization, resource plans, and risk assessments
- Coordinate QBRs and operating reviews, preparing narratives on progress, risks, dependencies, decisions, and leadership actions
- Track and report INFOSEC OKRs, key risk indicators, maturity metrics, and operational health measures
- Design and improve INFOSEC operating processes for alert investigations, service requests, incident management, policy updates, and other workflows
- Build and maintain an INFOSEC knowledge base supporting documentation accuracy, employee self-service, and AI-assisted security workflows
- Manage complex cross-functional security and IT programs from strategy through execution
- Establish change-management practices for adoption of security policies, processes, tools, and operating models
- Develop dashboards, decision-support mechanisms, and automated workflows
- Lead post-incident reviews and operational improvement initiatives
- Build, manage, coach, and develop a team of Technical Program Managers
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 8+ years of experience in strategy and operations, business operations, technical program management, security programs, or a related field
- Experience in a high-growth technology, fintech, payments, or other regulated environment preferred
- Experience owning complex, cross-functional programs end to end
- Strong analytical and problem-solving skills
- Exceptional written, verbal, and presentation skills
- Experience designing operating rhythms and performance-management mechanisms, including annual planning, quarterly planning, OKRs, KPIs, QBRs, risk reviews, or executive dashboards
- Experience leading, coaching, or developing program managers or other operational professionals
- Strong ownership and self-direction
- Experience serving as chief of staff to a CISO, CTO, senior security leader, or comparable technology executive preferred
- Experience with information security, technology risk, governance, compliance, incident management, operational resilience, or security maturity programs preferred
- Familiarity with security operating models and workflows spanning security engineering, corporate IT, GRC, risk management, identity and access management, endpoint security, vulnerability management, or incident response preferred
- Experience translating regulatory, audit, privacy, or risk requirements into practical policies, processes, controls, and operating mechanisms in a financial services or payments environment preferred
- Experience building automation-first operating processes, knowledge-management systems, or AI-assisted workflows preferred
- Comfort operating in a high-growth environment with rapid iteration, evolving priorities, and ambiguity preferred
- Demonstrated alignment with Airwallex INFOSEC competencies preferred
Benefits
Comp & perks- Equity
- Bonus
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Short-term disability
- Long-term disability
- Basic life insurance
- Well-being benefits
- 20 paid days of vacation
- 12 paid days of company holidays
- Statutory minimum paid annual leave and public holidays