Technical Business Analyst

AJ Boggs

. Support implementation of solutions for public sector organizations .

Posted 10/10/2026full-timeLansing • Michigan • United StatesMid-LevelSenior💰 $72,000 - $83,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process analysis, application implementation, and project management within an Agile environment. Proficient in translating complex business requirements into actionable user stories and facilitating stakeholder collaboration.

Highest-signal resume keywords

Business Process AnalysisAgile Development ExperienceProject Coordination/ManagementQuality Assurance Best PracticesMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisWorkflow DocumentationGap AnalysisSQL ServerCOBOLSoftware Development Life CycleApplication ImplementationUser Story CreationProcess MappingRequirements Elicitation

Soft Skills

Interpersonal CommunicationCritical ThinkingTime ManagementFacilitation SkillsMultitasking

Tools & Technologies

Microsoft Office ToolsFlowcharting ToolsIBM iServerAgile Tools

Industry Keywords

Public Sector SolutionsBusiness RequirementsStakeholder EngagementContinuous IntegrationContinuous Delivery

Tech Stack

Tools & technologies

SDLCSQL

About the role

Key responsibilities & impact

Support implementation of solutions for public sector organizations
Identify and analyze customer business requirements and assess effective use of technology
Make recommendations regarding process solutions
Identify core business needs and document concepts of operation, briefings, user stories, and business rules
Construct workflow diagrams, create as-is and future-state process maps, and provide gap analysis in an Agile environment
Collaborate and consult with staff and stakeholders
Serve as primary point of contact for development and lead project/implementation engagements
Translate complex business processes into actionable user stories and acceptance criteria
Document workflows and user stories using standard flowcharting tools and methods
Facilitate requirements elicitation through interviews, meetings, surveys, document analysis, site visits, use case analysis, and workflow analysis
Liaise between external/internal stakeholders and development staff through system analysis, design, configuration, testing, and maintenance
Lead implementation and support of applications and integration components
Perform quality assurance and quality control activities across multiple projects
Maintain project documents, dashboards, status reports, issue and resolution logs, and change-control documents
Provide client support during and after implementation
Perform analysis, ad-hoc reporting, and research for operational and strategic decisions
Contribute to project plans and smaller-scope projects
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in computer science, information technology or a related field, or college level coursework or equivalent combination of education/experience
Experience in analyzing, designing, testing, and documenting production systems
Three years of experience in business process analysis, application implementations and training, project coordination/management and business-related experience
Agile development experience, including continuous integration/continuous delivery, backlog refinement, and retrospectives
Business analysis expertise, such as awareness of the BABOK guide
Knowledge of project coordination/management methodology, standards, and best practices
Knowledge of quality assurance best practices
Proficiency with Microsoft Office Tools (Word, Excel, Outlook, PowerPoint)
Knowledge of Software Development Life Cycle and development concepts
Basic understanding of COBOL and/or AI tools in IBM’s iServer environment
SQL Server and/or DB2 database experience
Excellent interpersonal, written, and oral communication skills
Ability to facilitate working meetings, elicit information, and facilitate shared understanding and technical solutions
Critical thinking and business process documentation skills
Ability to prioritize and multitask in a fast-paced environment
Ability to present technical and non-technical information to stakeholder groups
Effective time management to meet deadlines

Benefits

Comp & perks

Group Medical, Dental, Life, HSA/FSA, and Vision Insurance
SIMPLE IRA Accounts with an immediate vesting of 3% company match
Paid company holidays and personal days
Partial Internet and mobile phone expense reimbursement
Yearly professional membership reimbursement
Collaborative and innovative work environment
Professional development opportunities
100% remote work arrangement, except Michigan residents work in the Lansing Office one day per month