AJ Boggs

Business Analyst

• Support implementation of solutions for public sector organizations
• Identify and analyze customer business requirements and assess effective use of technology
• Make recommendations regarding process solutions
• Identify core business needs and document concepts of operation, briefings, user stories, and business rules
• Construct workflow diagrams, create as-is and future-state process maps, and provide gap analysis in an Agile environment
• Collaborate and consult with staff and stakeholders
• Serve as primary point of contact for development and lead project/implementation engagements
• Translate complex business processes into actionable user stories and acceptance criteria
• Document workflows and user stories using standard flowcharting tools and methods
• Facilitate requirements elicitation through interviews, meetings, surveys, document analysis, site visits, use case analysis, and workflow analysis
• Liaise between external/internal stakeholders and development staff through system analysis, design, configuration, testing, and maintenance
• Lead implementation and support of applications and integration components
• Perform quality assurance and quality control activities across multiple projects
• Maintain project documents, dashboards, status reports, issue and resolution logs, and change-control documents
• Provide client support during and after implementation
• Perform analysis, ad-hoc reporting, and research for operational and strategic decisions
• Contribute to project plans and smaller-scope projects
• Perform other duties as assigned

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