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AJ Media

Commercial Finance Analyst

AJ Media

. Monitor daily acquisition spend, revenue, ROI, ROAS, CAC, contribution margin and CAC payback; investigate changes and recommend actions .

Posted 11/6/2026full-timeRemote • Philippines, Romania, Malaysia, IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial analysis and payments analytics, with a solid understanding of eCommerce economics, including ROI, CAC, and cohort analysis. Proficient in payment processing, reconciliation, and utilizing tools like Excel and SQL for data-driven decision-making.

Highest-signal resume keywords
Financial AnalysisPayments AnalyticsECommerce EconomicsReconciliation ExperienceData Modelling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Financial AnalysisPayments AnalyticsReconciliationCohort AnalysisExcelGoogle SheetsSQLForensic AccountingTransaction InvestigationDTC eCommerce
Soft Skills
CuriousProactiveCollaborativeDetail-ConsciousComfortable with Ambiguity
Tools & Technologies
ShopifyCheckoutChampDashboard ToolsAccounting Software
Industry Keywords
CACLTVROIAcquisition SpendContribution MarginRetentionChargebacksSettlement CyclesMerchant Cap ManagementMulti-Currency Reconciliation

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Monitor daily acquisition spend, revenue, ROI, ROAS, CAC, contribution margin and CAC payback; investigate changes and recommend actions
  • Analyse performance by brand, market, channel and customer cohort
  • Build models and scenarios to assess spend allocation and growth opportunities
  • Make recommendations based on profitability, cash requirements and evidence strength
  • Work with Marketing and Operations to challenge assumptions, prioritise opportunities and evaluate changes
  • Deliver a concise daily performance update with key movements, commercial implications and recommended actions
  • Improve dashboards so teams can act quickly
  • Monitor purchasing and customer cohort patterns, including average order value, purchase frequency, repeat purchases, retention, refunds and chargebacks
  • Track LTV, LTV-to-CAC and cohort profitability
  • Analyse subscription recurring revenue, renewals, churn, failed payments and payment recovery
  • Manage merchant account and processor spend or volume caps, utilisation, capacity and reset dates
  • Compare processors on effective cost, approval rates, settlement speed, reserves, payout reliability and chargeback exposure
  • Advise on payment traffic and revenue routing toward lower-cost merchants and processors
  • Coordinate approved routing changes with Operations and measure impact
  • Maintain a daily view of expected settlements, reserve releases and cash at risk
  • Own end-to-end reconciliation across payment processors, including reserves
  • Reconcile transactions, fees, refunds, chargebacks, settlements and bank deposits against internal records
  • Investigate discrepancies, unusual payment patterns, payout delays and unexpected holds
  • Track reserve balances, release schedules, processor balances and ageing receivables
  • Provide reconciliation reports on schedule
  • Improve reconciliation workflows and controls while preserving accuracy and traceability

Requirements

What you’ll need
  • 2–5 years of relevant experience in commercial finance, business analysis, financial analysis, payments analytics or a similarly analytical role
  • Examples of insights that influenced a business decision
  • Solid understanding of eCommerce economics, including acquisition spend, ROI, ROAS, CAC, LTV, contribution margin, retention and cohort analysis
  • Hands-on payment processing and reconciliation experience
  • Understanding of settlement cycles, processing fees, rolling and fixed reserves, refunds and chargebacks
  • Strong Excel or Google Sheets skills for modelling and analysis
  • Confidence working with transaction and customer datasets
  • Enough accounting knowledge to reconcile sales, settlements and bank receipts accurately
  • DTC or subscription eCommerce experience, particularly analysing customer cohorts, retention and acquisition economics
  • Private or higher-risk payment processing experience involving reserves and complex settlements
  • Experience with merchant cap management, routing analysis, disputes or multi-currency reconciliation
  • Forensic accounting, investigative analysis or transaction investigation experience
  • Familiarity with Shopify, CheckoutChamp or similar platforms; dashboard tools, SQL or accounting software
  • Curious and investigative approach
  • Commercially minded approach
  • Proactive and practical approach
  • Comfortable with ambiguity and incomplete data
  • Collaborative and willing to challenge constructively
  • Accountable and detail-conscious
  • Ability to work in a fully remote, async-first environment

Benefits

Comp & perks
  • Paid leave
  • HMO
  • Allowances
  • Work directly with the CFO and help shape commercial decisions across three growing consumer brands
  • Remote-first, results-focused team where performance is measured by outcomes