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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational expertise with a focus on compliance, reconciliation, and data analysis. Capable of leading small teams while effectively managing stakeholder communication and resolving conflicts.
Highest-signal resume keywords
Operations ManagementReconciliation ExpertiseData Analysis (Excel, Google Sheets, SQL)Leadership and Team ManagementProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OperationsFinance OperationsTransaction HandlingReconciliationData AnalysisRoot Cause AnalysisSLA MonitoringOperational ProcessesPresentation Preparation
Soft Skills
Conflict ResolutionStrategic ThinkingCoachingCommunicationStakeholder Management
Tools & Technologies
MetabaseJiraTrelloWorkflow Management Systems
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Execute end-to-end operational tasks with minimal supervision
- Ensure accuracy, completeness, and compliance of operational processes
- Handle complex reconciliation and exception cases
- Investigate and resolve operational issues, including root cause analysis
- Monitor SLA performance, queue health, and sub-team productivity
- Act as the escalation point for operational issues
Requirements
What you’ll need- 2–3 years of experience in operations, finance operations, or similar roles
- Prior experience in handling transactions, reconciliations, or supervisory tasks is preferred
- Basic data analysis skills (Excel, Google Sheets, or SQL)
- Strong understanding of operational processes and reconciliation flows
- Familiarity with tools such as Metabase, Jira, Trello, or similar workflow management systems (preferred)
- Ability to prepare and deliver presentations
- Leadership skills with experience managing or guiding small teams
- Strong conflict resolution and problem-solving abilities
- Mentoring and coaching capabilities
- Strategic thinking for short-term operational improvements
- Good communication and stakeholder management skills
Benefits
Comp & perks- Join us as we make magic happen to increase Indonesia’s financial inclusion!