Product Ops Analyst

Ajaib

. Monitor daily, weekly, and monthly funnel and login metrics dashboards, including registration → KYC submission, login success/security metrics, and related product funnels .

Posted 9/25/2026full-timeJakarta • IndonesiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in funnel analysis and data validation, utilizing SQL and Mixpanel for data-driven insights. Capable of clear communication and documentation to support product optimization and stakeholder collaboration.

Highest-signal resume keywords

SQL Database QueryingMixpanel AnalyticsFunnel Analysis ConceptsData Reporting in Google Sheets/ExcelDetail-Oriented Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Funnel AnalysisData ValidationData ReconciliationEvent Definition DocumentationLive App Testing

Soft Skills

Clear Written CommunicationDetail-Oriented

Tools & Technologies

MixpanelAmplitudeGA4Google SheetsExcel

Industry Keywords

Product AnalystData AnalystKYCOnboarding FlowsFintech

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Monitor daily, weekly, and monthly funnel and login metrics dashboards, including registration → KYC submission, login success/security metrics, and related product funnels
Query the database and Mixpanel to pull, validate, and reconcile funnel data
Maintain and update tracking dashboards and reports on a set cadence
Spot anomalies, threshold breaches, or unusual drop-offs in funnel or login data
Escalate significant funnel drops or metric anomalies to Product with clear, data-backed context, including stage, segment, and likely meaning
Support ad hoc data pulls and basic analysis requests from Product and other stakeholders
Keep tracking documentation accurate and up to date, including event definitions, dashboard specs, and metric definitions
Perform live app testing to gain a thorough, hands-on understanding of the app’s user experience and underlying functionality
Benchmark the product and onboarding/login flows against competitors to identify industry standards and areas for improvement
Conduct research to support funnel optimizations and data-driven product recommendations

Requirements

What you’ll need

Prior experience as a Product Analyst, Data Analyst, or similar role — ideally in a product or growth context
Working familiarity with SQL / database querying (comfortable pulling and joining data, not just reading pre-built reports)
Hands-on experience with Mixpanel or a comparable product analytics tool (Amplitude, GA4, etc.)
Understanding of funnel analysis concepts — conversion rate, drop-off, cohort basics
Comfortable working with large spreadsheets (Google Sheets/Excel) for reporting and reconciliation
Detail-oriented — able to catch when a number looks "off" before it reaches a dashboard
Clear written communication — able to summarize a data finding in a way Product can act on quickly
Bonus: prior exposure to fintech, KYC/onboarding flows, or regulated industries
Bonus: basic understanding of authentication/security metrics (login success rate, fraud indicators)

Benefits

Comp & perks

Join us as we make magic happen to increase Indonesia’s financial inclusion!