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akeno

Senior Solutions Engineer – AI & Operations Research for Planning/Scheduling

akeno

. Lead solution design and implementation of production planning, scheduling, and execution-control software at customer locations .

Posted 9/22/2026full-timeHamburg • GermanySeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in coding with Python and Postgres, alongside a strong understanding of production planning and scheduling within supply chain processes. Capable of leading customer workshops and translating requirements into actionable user stories while navigating complex product decisions.

Highest-signal resume keywords
Python CodingPostgres Database ManagementProduction Planning ExpertiseAgile Methodologies (Scrum, Kanban)Fluent German and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SQLAPIsData AnalysisOptimization TechnologiesDebugging IntegrationsUser Story WritingAcceptance Criteria DevelopmentStatistical UnderstandingDecision-Making TechnologiesManufacturing Operations Knowledge
Soft Skills
Customer Workshop FacilitationPrioritization SkillsConstructive CommunicationProblem-SolvingCollaboration
Tools & Technologies
ERP Systems (SAP ePP/DS)MES SystemsAI-Assisted Coding Prototypes
Industry Keywords
Supply Chain ProcessesProcess IndustryPharmaChemicalsFood & Beverage

Tech Stack

Tools & technologies
ERPPostgresPythonSQL

About the role

Key responsibilities & impact
  • Lead solution design and implementation of production planning, scheduling, and execution-control software at customer locations
  • Co-create solutions with customers and internal development teams
  • Write code and perform data analysis using operations research approaches in supply chain
  • Build internal AI-assisted coding prototypes, such as an optimizer for loading dock scheduling
  • Lead and partially implement integrations with customer data sources
  • Own the 4–8-week post-go-live hypercare phase as primary customer contact
  • Triage issues with colleagues and coordinate with engineering
  • Build and maintain customer configuration documentation, including setup rationale and known edge cases
  • Travel to customer sites for requirements and solution-design workshops
  • Translate customer learnings into requirements, user stories, and acceptance criteria
  • Participate in backlog refinement and sprint planning with Fullstack and AI/Optimization teams
  • Prioritize customer requests against roadmap goals and communicate trade-offs
  • Run product-discovery sessions with planners and supply-chain leads
  • Gradually take ownership of a defined product area
  • Grow into a Product Owner position within 6–9 months
  • Act as the customer voice in product decisions

Requirements

What you’ll need
  • Coding in Python and Postgres
  • Applied experience in production planning and scheduling problems
  • Ability to navigate supply chain processes in process industry
  • Ability to lead and moderate customer workshops
  • Methodological knowledge of optimization and decision-making technologies
  • Ability to structure and prioritize requirements from multiple customers into a coherent product view
  • Experience in agile product teams (Scrum, Kanban), writing user stories and acceptance criteria
  • Optional: mathematical or statistical understanding of non-deterministic solving technologies
  • Experience leading internal or customer-facing software projects
  • Deep domain understanding of manufacturing operations, ideally process industries, pharma, chemicals or food & beverage
  • Strong technical skills: SQL, APIs, debugging integrations, data flows between ERP/MES and planning applications
  • Knowledge of typical ERP systems in planning and scheduling, such as SAP ePP/DS and MRP elements
  • Ideally first experience in a product-facing role (Product Owner, Product Manager, Technical Product Lead) or a clear ambition to move there
  • Ability to say no to customers constructively and explain product decisions
  • Fluent German and English; customer-facing in DACH and internal communication in English
  • German: Fluent, C2
  • English: Fluent

Benefits

Comp & perks
  • Generous Annual Compensation
  • 40 Hours Working Week – Supporting work-life balance without compromising impact
  • Relocation Package – Full support, including relocation assistance and accommodation guidance
  • Wellpass Gym Membership – Access to hundreds of fitness and wellness options for just €10/month
  • Job Ticket – Subsidized public transport to keep your commute affordable and stress-free
  • German Language Courses – Learn or improve your German with our supported language program
  • Snacks, Drinks & Great Coffee – Always available to keep you fuelled and focused
  • Modern Office with a View – Work from our beautiful Hamburg office with panoramic city views
  • Supportive & International Team – Join a warm, open-minded group of colleagues from around the world
  • Real Ownership – You'll have space to take initiative and make a tangible impact
  • Flexible Working Hours – Because we understand that life and studies don’t always fit a 9–5
  • Regular Team Events – From lunches to offsites—we celebrate the wins (big and small) together
  • Regular team activities, including game nights, poker, sailing, and gym