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AKM

Digital Account Strategist – Client Relationship

AKM

. Manage clients and digital marketing projects from briefing through delivery, with senior leadership support on more complex accounts.

Posted 10/15/2026contractSão Paulo • BrazilJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing client relationships and digital marketing projects, with a strong focus on Meta Ads, Google Ads, and e-commerce. Capable of translating client objectives into actionable briefs while maintaining organization and attention to detail.

Highest-signal resume keywords
Client Relationship ManagementDigital Marketing Project ManagementMeta Ads Campaign MonitoringGoogle Ads Campaign MonitoringBrief Writing for Creative Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Digital MarketingProject ManagementSEOE-commerce ManagementContent Management
Soft Skills
Organizational SkillsClear CommunicationProactive Problem SolvingAttention to DetailAbility to Manage Multiple Projects
Tools & Technologies
FigmaShopifyCRM SystemsAsanaTrelloMondayClickUp
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Client ServicesPaid MediaMarketing AutomationEmail MarketingPerformance Reporting

About the role

Key responsibilities & impact
  • Manage clients and digital marketing projects from briefing through delivery, with senior leadership support on more complex accounts.
  • Manage client relationships, organize requests, and act as a liaison between teams.
  • Monitor paid campaigns, content, websites, and automations.
  • Manage a portfolio of small and mid-sized clients.
  • Prepare and lead status meetings and support the presentation of results.
  • Translate client objectives and feedback into clear briefs for internal teams.
  • Track progress across content, design, paid media, and development.
  • Monitor Meta Ads and Google Ads campaigns in collaboration with the media team.
  • Organize editorial calendars and the content approval workflow.
  • Monitor website, landing page, and e-commerce projects.
  • Review deliverables before sending them to clients.
  • Identify blockers, suggest solutions, and escalate issues to leadership.
  • Track deadlines, approvals, and dependencies.
  • Identify opportunities for additional work and forward them for quotation.
  • Document decisions, project status, and next steps.
  • Within 6 months: take ownership of an assigned client portfolio, produce complete briefs without rework, and keep projects organized with minimal supervision.
  • Within 6 to 12 months: lead client meetings and day-to-day operations, anticipate risks, and handle challenging situations with leadership support.

Requirements

What you’ll need
  • 2 to 4 years of experience in client services or digital marketing project management.
  • Practical knowledge of Meta Ads, Google Ads, and social media.
  • Familiarity with websites, e-commerce, and SEO.
  • Experience writing briefs for creative or technical teams.
  • Strong organizational skills and disciplined follow-through.
  • Clear written and verbal communication.
  • Ability to manage multiple projects simultaneously.
  • Proactive approach to finding solutions and sound judgment about when to escalate issues.
  • Attention to detail.
  • Bachelor’s degree.
  • Availability to work on-site on Tuesdays, Wednesdays, and Thursdays in the Brooklin area of São Paulo.
  • Preferred: agency experience; familiarity with Figma, Shopify, CRM systems, and project management tools (e.g., Asana, Trello, Monday, ClickUp); exposure to marketing automation, email marketing, and performance reporting.

Benefits

Comp & perks
  • Discount Club
  • Career development plan
  • Profit-sharing bonus
  • On-site cafeteria
  • TotalPass
  • 13th-month salary
  • Vacation bonus (one-third of salary)