Account Manager

• Manage clients and digital marketing projects from briefing through delivery, with senior leadership support on more complex accounts.
• Manage client relationships, organize requests, and act as a liaison between teams.
• Monitor paid campaigns, content, websites, and automations.
• Manage a portfolio of small and mid-sized clients.
• Prepare and lead status meetings and support the presentation of results.
• Translate client objectives and feedback into clear briefs for internal teams.
• Track progress across content, design, paid media, and development.
• Monitor Meta Ads and Google Ads campaigns in collaboration with the media team.
• Organize editorial calendars and the content approval workflow.
• Monitor website, landing page, and e-commerce projects.
• Review deliverables before sending them to clients.
• Identify blockers, suggest solutions, and escalate issues to leadership.
• Track deadlines, approvals, and dependencies.
• Identify opportunities for additional work and forward them for quotation.
• Document decisions, project status, and next steps.
• Within 6 months: take ownership of an assigned client portfolio, produce complete briefs without rework, and keep projects organized with minimal supervision.
• Within 6 to 12 months: lead client meetings and day-to-day operations, anticipate risks, and handle challenging situations with leadership support.

Explore Digital Account Strategist – Client Relationship at AKM. Review requirements and application details.