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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex Deploy engagements, integrating policy administration systems, and facilitating effective communication between technical and business stakeholders. Proficient in technical documentation, risk management, and knowledge transfer to enable customer teams.
Highest-signal resume keywords
Project DeliveryInsurance Industry ExperienceTechnical Fluency in APIsIntegration ManagementBilingual in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Implementation ManagementPolicy Administration SystemsRating EnginesJSONSystem DesignSaaS Delivery ModelsTechnical DocumentationIntegration PatternsTroubleshootingData Flows
Soft Skills
Strong CommunicationProblem-SolvingStakeholder ManagementComplexity ManagementKnowledge Transfer
Tools & Technologies
Akur8GuidewireAPIsIntegration ToolsCustomer-Facing Documentation
Industry Keywords
InsurancePolicy AdministrationActuarial DataCustomer EngagementEnterprise Environments
Tech Stack
Tools & technologiesGuidewire
About the role
Key responsibilities & impact- Own the technical outcome of complex Deploy engagements or defined workstreams from discovery through production
- Act as the primary technical contact for insurers integrating Deploy with their policy administration system
- Coordinate across client IT teams, system integrators, and Akur8 product teams
- Drive integration milestones with clear plans and transparent communication
- Inspect payloads and log files to isolate broken customer setups
- Escalate issues to Product or Engineering with a developed working theory
- Partner with Sales and Actuarial Data Scientists to qualify opportunities
- Lead technical discovery sessions on IT landscapes, data flows, and integration readiness
- Present integration architectures and deliver tailored product demonstrations
- Contribute technical input to statements of work and technical annexes
- Serve as the go-to technical contact throughout onboarding and delivery
- Run workshops, design reviews, and technical escalations in English and Spanish
- Produce customer-facing documentation in either language
- Review customer designs and help customer teams correct them
- Identify project risks and blockers and plan mitigation with customers
- Bring in appropriate internal and external resources
- Enable customer technical teams to operate Deploy autonomously through knowledge transfer and documentation
- Turn engagement problems into input for Product and Engineering and close the loop once resolved
- Build reusable integration patterns, configuration guides, and troubleshooting playbooks
- Work with external vendors and system integrators on shared engagements
Requirements
What you’ll need- Experience in project delivery, implementation management, or customer-facing technical roles, with enough depth to work unaided on a complex Deploy engagement
- Insurance industry experience with strong knowledge of policy administration systems, rating, and insurance product workflows
- Guidewire experience is a plus
- Hands-on experience managing IT integrations in enterprise environments, including integrations between policy administration systems and rating or pricing engines
- Technical fluency in APIs, JSON, and system design
- Ability to explain and defend how a rating engine behaves under a customer's actual configuration
- Familiarity with SaaS delivery models and onboarding processes
- Strong communication with technical and business stakeholders, including customer engineering and actuarial teams
- Ability to work through complexity and ambiguity and manage several projects at once
- Fluent in Spanish and English, written and spoken
- Authorization to work for any employer in the United States of America
Benefits
Comp & perks- Health insurance, dental and vision coverage, including spouse and family coverage
- 401K company match
- Life insurance
- Cell phone and internet reimbursement
- 25 days of PTO per year
- Commuter benefit
- Gym membership via ClassPass
- IT equipment allowance
- Professional development and trainings
- Regular company gatherings and team events
- Optional team lunches, sports, karaoke, and occasional after-work gatherings