ServiceNow Presales

Al Watania Information Systems (Wisys)

. Drive the technical sales strategy for the ServiceNow platform and support business development initiatives.

Posted 11/3/2026full-timeRemote • Saudi ArabiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ServiceNow platform architecture, IT Service Management (ITSM) processes, and integration standards, while effectively communicating technical concepts to diverse stakeholders. Proven ability to drive technical sales strategies and deliver impactful presentations that align solutions with customer needs.

Highest-signal resume keywords

ServiceNow Technical ConsultingIT Service Management (ITSM)ServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist (CIS)Integration Standards and Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Platform ArchitectureCMDB Data ModelJavaScript for ServiceNow ScriptingWeb ServicesAPI IntegrationsSSOOAuthTechnical Proposal PreparationSolution DocumentationWorkflow Automation

Soft Skills

Strong Communication SkillsPresentation SkillsAnalytical SkillsProblem-Solving SkillsRelationship Building

Tools & Technologies

ServiceNow PlatformITIL Best Practices

Certifications & Qualifications

ServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist (CIS)ITIL v4 Foundation

Industry Keywords

Technical Sales StrategyBusiness DevelopmentCustomer RequirementsOperational EfficiencyEnterprise Prospects

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNow

About the role

Key responsibilities & impact

Drive the technical sales strategy for the ServiceNow platform and support business development initiatives.
Collaborate with the sales team to understand customer requirements, business challenges, and IT operations.
Deliver technical presentations, product demonstrations, and solution walkthroughs to enterprise prospects.
Identify opportunities to leverage ServiceNow solutions to automate workflows and improve operational efficiency.
Design and propose ServiceNow-based solutions aligned with customer business and technical requirements.
Explain ServiceNow platform architecture, capabilities, integrations, and implementation approaches to technical and non-technical stakeholders.
Support the preparation of technical proposals, RFPs, and solution documentation.
Build strong relationships with customers and act as a trusted technical advisor throughout the sales cycle.
Stay up to date with ServiceNow platform capabilities, products, and industry best practices.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Minimum 6 years of relevant professional experience in ServiceNow technical consulting, solution consulting, pre-sales, or implementation roles.
In-depth knowledge of ServiceNow platform architecture and the CMDB data model.
Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
Solid understanding of integration standards and technologies, including Web Services, SSO, OAuth, and API integrations.
Familiarity with JavaScript for ServiceNow platform scripting and customization.
Ability to deliver technical presentations, product demonstrations, and solution discussions to enterprise customers.
Strong communication, presentation, analytical, and problem-solving skills.
Ability to translate complex technical concepts into business value.
ServiceNow Certified System Administrator (CSA) – Required.
At least one ServiceNow Certified Implementation Specialist (CIS) certification – Required, such as ITSM, ITOM, or CSM.
ITIL v4 Foundation certification – Highly Preferred.