Al Watania Information Systems (Wisys)

Full-stack Engineer

• Lead the technical design, development, and implementation of ServiceNow solutions
• Translate business requirements into scalable technical architectures and solutions
• Configure and develop ServiceNow applications using JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes
• Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, OAuth, SSO, and other integration technologies
• Provide technical expertise across ServiceNow modules, with a strong focus on ITSM, CMDB/CSDM, Integrations, and Platform Development
• Lead technical activities throughout the full implementation lifecycle, including design, development, testing, deployment, and production support
• Conduct code reviews, enforce development standards, and ensure ServiceNow best practices are followed
• Troubleshoot complex technical, performance, and integration issues
• Mentor and provide technical guidance to ServiceNow developers and consultants
• Participate in customer workshops, solution demonstrations, PoCs, and presales activities
• Prepare technical documentation, estimates, solution designs, and implementation plans
• Identify technical risks and recommend appropriate solutions and mitigation strategies

ServiceNow Technical Lead