ServiceNow Technical Lead

Al Watania Information Systems (Wisys)

. Lead the technical design, development, and implementation of ServiceNow solutions .

Posted 9/17/2026full-timeRemote • Saudi ArabiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ServiceNow solutions design, development, and implementation, with a strong focus on ITSM, integrations, and platform governance. Proficient in leading technical teams while providing hands-on development and mentoring to ensure best practices and high-quality deliverables.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScript ProgrammingREST/SOAP API IntegrationServiceNow Certified System AdministratorAgile/Scrum Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ConfigurationGlide APIsFlow DesignerBusiness RulesClient ScriptsUI PoliciesAccess Control Lists (ACLs)Script IncludesTechnical TroubleshootingData Models

Soft Skills

Analytical SkillsCommunication SkillsCustomer-Facing SkillsMentoringLeadership

Tools & Technologies

IntegrationHubMID ServerOAuthSingle Sign-On (SSO)ServiceNow Modules

Certifications & Qualifications

ServiceNow Certified Application DeveloperServiceNow Certified Implementation SpecialistServiceNow Certified Technical Architect

Industry Keywords

IT Service Management (ITSM)Configuration Management Database (CMDB)Common Service Data Model (CSDM)Enterprise IntegrationsTechnical Health Assessments

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Lead the technical design, development, and implementation of ServiceNow solutions
Translate business requirements into scalable technical architectures and solutions
Configure and develop ServiceNow applications using JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes
Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, OAuth, SSO, and other integration technologies
Provide technical expertise across ServiceNow modules, with a strong focus on ITSM, CMDB/CSDM, Integrations, and Platform Development
Lead technical activities throughout the full implementation lifecycle, including design, development, testing, deployment, and production support
Conduct code reviews, enforce development standards, and ensure ServiceNow best practices are followed
Troubleshoot complex technical, performance, and integration issues
Mentor and provide technical guidance to ServiceNow developers and consultants
Participate in customer workshops, solution demonstrations, PoCs, and presales activities
Prepare technical documentation, estimates, solution designs, and implementation plans
Identify technical risks and recommend appropriate solutions and mitigation strategies

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline
5+ years of ServiceNow experience, including significant hands-on development experience
Experience leading the technical delivery of ServiceNow implementation projects
Strong knowledge of ServiceNow platform architecture and development
Advanced JavaScript and ServiceNow scripting experience
Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations
Good understanding of CMDB, CSDM, data models, security, and access controls
Experience with Agile/Scrum delivery methodologies
Strong troubleshooting and analytical skills
Strong communication and customer-facing capabilities
Ability to lead developers while remaining hands-on technically
ServiceNow Certified System Administrator (CSA) strongly preferred
ServiceNow Certified Application Developer (CAD) preferred
Relevant Certified Implementation Specialist (CIS) certifications preferred
ServiceNow Certified Technical Architect (CTA) highly desirable for senior candidates
Experience working for a ServiceNow consulting partner or systems integrator
Experience delivering large enterprise or government ServiceNow implementations
Experience with multi-module ServiceNow programs
Experience designing ServiceNow integrations with complex enterprise environments
Experience with ServiceNow upgrades, platform governance, and technical health assessments
Experience supporting presales, RFP responses, technical estimations, and solution demonstrations

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Al Watania Information Systems (Wisys) Website LinkedIn All Job Openings 51 - 200 employees Founded 1999 💼 Consulting 🤝 B2B 🏢 Enterprise Consulting
B2B
Enterprise Al Watania Information Systems (WiSys) is a Riyadh-based Saudi IT services and consulting company (est. 2007) that implements and manages enterprise technology solutions, with a strong focus on SAP implementations and support. WiSys offers SAP S/4HANA (public and private), SAP SuccessFactors, SAP Ariba, SAP Business One and related SAP services (implementation, support, annual contracts), plus managed services including cloud hosting (AWS, Google Cloud), infrastructure and security management, backup/restore, and IT operations. They also provide application development (including low-code platforms), BI & data analytics, IT outsourcing, and proprietary products such as WiHR, Internal Audit Portal, Legal Management System, and Balanced Scorecards. WiSys highlights local Saudi presence with cross-industry experience, multiple SAP quality awards and recognitions (including SAP Expert Level), ISO 27001 certification, and partnerships with vendors like Cisco, Fortinet, CrowdStrike, Commvault, Rubrik, and Dell. ServiceNow Technical Lead 🔥 0 minutes ago 🇸🇦 Saudi Arabia – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 👻 Ghost score 10% ITSM JavaScript ServiceNow SOAP Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead the technical design, development, and implementation of ServiceNow solutions
Translate business requirements into scalable technical architectures and solutions
Configure and develop ServiceNow applications using JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes
Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, OAuth, SSO, and other integration technologies
Provide technical expertise across ServiceNow modules, with a strong focus on ITSM, CMDB/CSDM, Integrations, and Platform Development
Lead technical activities throughout the full implementation lifecycle, including design, development, testing, deployment, and production support
Conduct code reviews, enforce development standards, and ensure ServiceNow best practices are followed
Troubleshoot complex technical, performance, and integration issues
Mentor and provide technical guidance to ServiceNow developers and consultants
Participate in customer workshops, solution demonstrations, PoCs, and presales activities
Prepare technical documentation, estimates, solution designs, and implementation plans
Identify technical risks and recommend appropriate solutions and mitigation strategies 🎯 Requirements
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline
5+ years of ServiceNow experience, including significant hands-on development experience
Experience leading the technical delivery of ServiceNow implementation projects
Strong knowledge of ServiceNow platform architecture and development
Advanced JavaScript and ServiceNow scripting experience
Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations
Good understanding of CMDB, CSDM, data models, security, and access controls
Experience with Agile/Scrum delivery methodologies
Strong troubleshooting and analytical skills
Strong communication and customer-facing capabilities
Ability to lead developers while remaining hands-on technically
ServiceNow Certified System Administrator (CSA) strongly preferred
ServiceNow Certified Application Developer (CAD) preferred
Relevant Certified Implementation Specialist (CIS) certifications preferred
ServiceNow Certified Technical Architect (CTA) highly desirable for senior candidates
Experience working for a ServiceNow consulting partner or systems integrator
Experience delivering large enterprise or government ServiceNow implementations
Experience with multi-module ServiceNow programs
Experience designing ServiceNow integrations with complex enterprise environments
Experience with ServiceNow upgrades, platform governance, and technical health assessments
Experience supporting presales, RFP responses, technical estimations, and solution demonstrations Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Full Stack Developer 🕒 June 29 Naseej 501 - 1000 🏢 Enterprise ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Mid-level Software Developer designing and maintaining Java applications at Naseej. Collaborating with cross-functional teams on delivering high-quality software solutions under agile methodologies. 🇸🇦 Saudi Arabia – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💻 Full-stack Engineer Angular AWS Azure Cloud Docker Google Cloud Platform Hibernate Java JavaScript Jenkins JUnit Kubernetes Microservices Mockito MongoDB MySQL NoSQL Oracle Postgres React Spring Spring Boot SpringBoot SQL Vue.js Senior Software Engineer – Ruby on Rails 🕒 March 31 TalPods 11 - 50 👥 HR Tech ☁️ SaaS Website LinkedIn All Job Openings Mid-Senior Software Engineer developing Ruby on Rails applications for VC-backed partners in Saudi Arabia. Join TalPod to work on cutting-edge projects in a remote, agile environment. 🇸🇦 Saudi Arabia – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer AWS ElasticSearch Kubernetes MySQL Postgres Ruby Ruby on Rails SQL View More Full-stack Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs