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Alan

Key Account Manager

Alan

. Handle a portfolio of strategic Public Sector accounts .

Posted 10/30/2026full-timeParis • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing strategic Public Sector accounts while fostering strong customer relationships and effectively communicating with C-Level stakeholders. Proficient in analyzing data to drive customer engagement and satisfaction within the health insurance market.

Highest-signal resume keywords
Customer Relationship ManagementData Analysis and PresentationNegotiation SkillsBilingual Proficiency in French and EnglishPublic Sector Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Data AnalysisContract RenegotiationOnboarding ProcessesCustomer Needs AssessmentHealth Insurance Market Knowledge
Soft Skills
Active ListeningEmpathyTactGrowth MindsetProblem Solving
Industry Keywords
Public SectorHealth InsuranceBenefits IndustryStakeholder EngagementCustomer Value

About the role

Key responsibilities & impact
  • Handle a portfolio of strategic Public Sector accounts
  • Build and maintain strong customer relationships with key stakeholders
  • Identify customer needs and help clients achieve their goals through Alan
  • Identify dissatisfaction signals and implement solutions
  • Ensure successful onboarding of new accounts
  • Promote Alan’s health partner positioning to drive adoption by employees and administrators
  • Analyze and present consumption reports through business reviews
  • Develop initiatives to engage existing customers
  • Renegotiate contracts to provide customer value and sustainable profitability
  • Represent customer needs in discussions with Product teams

Requirements

What you’ll need
  • At least 6 years of experience in a customer-facing role, including frequent interactions with C-Levels
  • Full working proficiency in French, with excellent oral and written communication
  • At least advanced level in English
  • Experience dealing with very large organizations and potentially unions
  • Tact and empathy for negotiation
  • Expertise in positive lobbying with key stakeholders and creating long-term relationships based on trust and transparency
  • Strong analytical skills; comfortable presenting deep data analysis to clients and solving complex problems
  • Excellent active listening and follow-up messaging skills
  • Growth mindset and ability to develop an in-depth understanding of the health insurance market
  • Currently based in or willing to relocate to Paris, Bordeaux, Marseille, or Annecy
  • Previous experience in insurance or benefits-related industries is nice to have
  • Public Sector experience is nice to have

Benefits

Comp & perks
  • Generous equity packages complement the base salary
  • Flexible office options at the Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, or Annecy
  • MacBook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones
  • Flexible vacation policy and flexible working hours
  • Extremely comprehensive health insurance: 100% for the employee and children, 90–100% for partners depending on country (permanent contracts only)
  • Country-specific commuter benefits
  • Flexible training policy, free books, and budget to attend and speak at conferences
  • Dedicated coach from day one
  • Extended parental leave for all new parents