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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical and customer-facing skills, with the ability to translate complex technical details into business terms. Proficient in managing multiple concurrent tasks while driving business value and supporting account teams through effective communication and collaboration.
Highest-signal resume keywords
Customer-Facing Role ExperienceSQL KnowledgeRDBMS UnderstandingData Integration ExposureClear Writing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLRDBMSREST APIsData IntegrationAnalyticsAILakehousesBusiness IntelligenceTechnical Problem SolvingSolution Demonstration
Soft Skills
Strong OrganizationClear CommunicationCuriosityCreativityPresentation Skills
Tools & Technologies
Cloud PlatformsData Governance ToolsAlation Community
Industry Keywords
Customer Value AttainmentSales Cycle ManagementTechnical SupportConsultingCustomer Requirements Translation
Tech Stack
Tools & technologiesCloudRDBMSSQL
About the role
Key responsibilities & impact- Drive business value attainment across the Alation customer base
- Partner with Account Executives and Deployment Strategists to maintain momentum through the sales cycle
- Track technical questions, blockers, requirements, feature questions, enablement needs, environment issues, and security and architecture follow-ups across active opportunities
- Drive open issues to clear answers before they stall deals
- Keep customers and account teams informed of status, next steps, and task ownership
- Support account teams with RFIs, RFPs, and RFQs
- Translate customer requirements into evidence-backed feedback for Product and Engineering
- Walk users through features and run focused solution demos
- Answer customer capability questions with working examples
- Contribute knowledge to the knowledge base and Alation Community
- Collaborate with Account Executives, Customer Solutions, Technical Support, Product, and Engineering
Requirements
What you’ll need- History of owning a messy, multi-party problem and staying on it until resolved
- Clear writing and sharp presentation skills
- Ability to explain technical details to technical audiences and business terms to business audiences
- Comfort explaining technical topics to business audiences
- Strong organization when managing many concurrent items
- Exposure to AI, databases, analytics, data integration, or cloud platforms through coursework, certifications, internships, or self-teaching
- 1–3 years in a technical, customer-facing role such as support, consulting, analytics, IT, or solutions
- Knowledge of RDBMS, lakehouses, BI, SQL, REST APIs, or AI
- Exposure to data governance, data, and/or AI
- Curiosity and creativity in understanding and solving customer problems
- Ability to travel occasionally within the sales territory
- Must be legally authorized to work in the United States, as indicated by the company’s E-Verify and Right to Work participation
Benefits
Comp & perks- Variable compensation with a 75/25 split
- On-target earnings of approximately $93,000–$125,000
- Remote work
- Occasional travel within the sales territory to customer sites and marketing events
