Alation

Sales Operations Manager

• Act as the primary sales operations contact for the EMEA field organization
• Resolve day-to-day requests from reps, managers, and regional leadership
• Own opportunity and pipeline hygiene in Salesforce
• Support the weekly EMEA forecast process through reporting, data-gap identification, and follow-up
• Administer account and territory changes, ownership transfers, and territory assignments
• Maintain sales process and system standards and coach reps on correct usage
• Build and maintain EMEA sales leadership reporting and dashboards
• Own quote creation and review, including products, pricing, terms, and configuration
• Partner with Deal Desk on non-standard deal structures, discounting, multi-year terms, and approvals
• Manage deal approval workflows and unblock stalled deals
• Support the quote-to-order process with Legal, Finance, and Order Management
• Guide reps on pricing policy, discount thresholds, and deal structuring
• Support end-of-quarter close, including extended and early hours during peak periods
• Identify and propose fixes for recurring sales-process friction
• Document regional processes and maintain runbooks
• Partner with Revenue Operations, Systems, and Enablement teams on projects, testing, and rollout of new processes and tools

Sales Operations Analyst III

Engineer

• Design and prototype AI agent systems and agentic workflows that automate data governance processes and complex reasoning tasks within Alation's platform
• Engage directly with enterprise stakeholders to understand data ecosystems and governance challenges
• Translate requirements into technical roadmaps tied to Alation's Knowledge Layer capabilities
• Build BI and ML pipelines that convert cataloged data into actionable insights and demonstrate ROI
• Partner with Deployment Strategists to connect technical work to business outcomes and deliver against customer value metrics
• Contribute to repeatable solution patterns, accelerators, reusable components, and internal tooling
• Feed customer patterns, edge cases, and AI use cases back to Product and Engineering
• Support competitive analysis and surface customer-environment observations to GTM and Product teams
• Provide technical guidance and mentorship to junior field engineers and customer technical teams on Alation architecture and AI best practices
• Collaborate cross-functionally across field, Product, and GTM teams as an individual contributor

Staff Forward Deployed Engineer

Strategist

• Drive business value attainment across the Alation customer base
• Partner with Account Executives and Deployment Strategists to maintain momentum through the sales cycle
• Track technical questions, blockers, requirements, feature questions, enablement needs, environment issues, and security and architecture follow-ups across active opportunities
• Drive open issues to clear answers before they stall deals
• Keep customers and account teams informed of status, next steps, and task ownership
• Support account teams with RFIs, RFPs, and RFQs
• Translate customer requirements into evidence-backed feedback for Product and Engineering
• Walk users through features and run focused solution demos
• Answer customer capability questions with working examples
• Contribute knowledge to the knowledge base and Alation Community
• Collaborate with Account Executives, Customer Solutions, Technical Support, Product, and Engineering