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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations with a strong focus on Salesforce management, quoting processes, and data analysis. Proven ability to support EMEA sales teams through effective communication, process optimization, and operational leadership.
Highest-signal resume keywords
Salesforce ManagementQuote-To-Cash ProcessData AnalysisEMEA Sales SupportCPQ Tooling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsOpportunity ManagementReportingQuotingDeal Approval WorkflowsExcelGoogle SheetsSQLBI ToolsAttention To Detail
Soft Skills
Excellent CommunicationPrioritizationOwnershipFlexibilityFast-Paced Execution
Tools & Technologies
XactlyClariLeanDataDocuSignAI Assistants
Industry Keywords
B2B SoftwareEMEAMulti-Currency DealsRegional PricingEU Contracting Norms
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Act as the primary sales operations contact for the EMEA field organization
- Resolve day-to-day requests from reps, managers, and regional leadership
- Own opportunity and pipeline hygiene in Salesforce
- Support the weekly EMEA forecast process through reporting, data-gap identification, and follow-up
- Administer account and territory changes, ownership transfers, and territory assignments
- Maintain sales process and system standards and coach reps on correct usage
- Build and maintain EMEA sales leadership reporting and dashboards
- Own quote creation and review, including products, pricing, terms, and configuration
- Partner with Deal Desk on non-standard deal structures, discounting, multi-year terms, and approvals
- Manage deal approval workflows and unblock stalled deals
- Support the quote-to-order process with Legal, Finance, and Order Management
- Guide reps on pricing policy, discount thresholds, and deal structuring
- Support end-of-quarter close, including extended and early hours during peak periods
- Identify and propose fixes for recurring sales-process friction
- Document regional processes and maintain runbooks
- Partner with Revenue Operations, Systems, and Enablement teams on projects, testing, and rollout of new processes and tools
Requirements
What you’ll need- 5+ years of experience in Sales Operations, Field Operations, Deal Desk, or Revenue Operations at a B2B software or technology company
- Hands-on Salesforce experience, including opportunity management, reporting and dashboards, and troubleshooting the sales process within the CRM
- Direct experience with quoting and the quote-to-cash process, including CPQ tooling and deal approval workflows
- Experience supporting a field sales organization directly as the go-to operational contact for sellers and sales managers
- Strong Excel or Google Sheets skills for analysis, reporting, and ad hoc modeling
- Excellent written and verbal English communication
- Ability to prioritize and execute in a fast-paced environment with competing demands and tight, non-negotiable deadlines
- High attention to detail and strong ownership
- Willingness to work an early-start schedule overlapping substantially with EMEA business hours and to flex during quarter-end close
- Experience supporting EMEA specifically, including familiarity with multi-currency deals, regional pricing, and EU contracting norms
- Exposure to SQL or BI tools (Sigma, Tableau, or Looker)
- Practical fluency with AI assistants such as Claude
- Experience with Xactly, Clari, LeanData, or DocuSign