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Police Services Specialist
Albemarle County. Provide administrative support to the community and law enforcement first responders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing incident reports and data extraction using Records Management Systems (RMS) and relational databases, while ensuring compliance with the Freedom of Information and Privacy Act. Capable of providing administrative support and effective communication to law enforcement and community partners in a dynamic 24/7 environment.
Highest-signal resume keywords
Records Management System (RMS)Microsoft Office SuiteData Review and ExtractionCritical-Thinking SkillsCommunication with Diverse Audiences
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident Report ManagementData EntryWarrant ChecksCriminal History ChecksMapping Software ProficiencyRelational Database ManagementRecord KeepingInformation DisseminationIncident CodingEmergency Communication
Soft Skills
Problem-Solving SkillsAbility to Listen and UnderstandConfidentiality MaintenancePrioritization and Time ManagementInterpersonal Skills
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft TeamsVCIN/NCICLINX System
Industry Keywords
Law EnforcementCommunity ResourcesVirginia Library StandardsFreedom of Information ActPrivacy ActPolice Department StructureRegional Geography
About the role
Key responsibilities & impact- Provide administrative support to the community and law enforcement first responders
- Manage incident input into the Records Management System (RMS)
- Disseminate information related to crime and persons/incidents of interest
- Provide direction to public and partner agency inquiries
- Review incident reports for accurate coding and required information
- Enter incident reports, warrant information, protective orders, missing person reports, and stolen property into RMS and VCIN/NCIC
- Maintain and store hard-copy records according to Virginia Library standards
- Generate daily shift activity reports
- Conduct data review and extraction using computer databases and software
- Create and disseminate officer awareness and safety information
- Assist with initial intelligence at the onset of critical incidents
- Conduct criminal history and driver history checks
- Oversee the LINX system and provide necessary training
- Manage warrant checks and coordinate with national, regional, and local agencies
- Communicate pertinent information to the Emergency Communications Center
- Log and communicate public requests for extra patrols to Patrol Command
- Respond to citizen requests and inquiries by phone or in person
- Request wrecker services when required by calls for service
- Establish relationships with area partner agencies
- Work in a 24/7 environment with day, evening, or midnight shifts
Requirements
What you’ll need- Graduation from high school or its equivalency
- Clerical experience
- Experience with Microsoft Office Suite
- Knowledge of police department organizational structure
- Understanding of Freedom of Information and Privacy Act provisions and procedures
- Knowledge of records, computerized information systems, law enforcement agencies, community resources, regional geography, roads, landmarks, and techniques for handling difficult people
- Ability to operate Microsoft Office (Excel, Word, PowerPoint, Teams), relational databases, mapping software, records management programs, and language learning software
- Critical-thinking and problem-solving skills
- Ability to communicate with a diverse audience
- Ability to listen and understand written and verbal information, directions, and assignments
- Ability to maintain confidentiality
- Ability to prioritize and manage competing assignments and deadlines
- Availability for day, evening, or midnight shifts
- All County staff must maintain residence within the Commonwealth of Virginia
Benefits
Comp & perks- 12 paid holidays
- Paid vacation and sick leave
- Health insurance options with employer contribution
- Employer-paid life insurance
- VRS retirement
- Continuing education/training opportunities
- Benefits eligibility
- VRS eligibility