Albemarle County

General

• Interview applicants and recipients, adapting techniques to client needs and abilities
• Determine eligibility for assistance and benefit levels using automated systems and manual methods
• Process applications for SNAP, Medicaid, TANF, Energy, General Relief, Auxiliary Grants, Refugee Cash and Medical Assistance programs
• Compile and analyze information and policy to determine and redetermine ongoing eligibility
• Compute income and resource eligibility according to complex state and federal guidelines
• Explain benefit programs, rights and responsibilities, agency services and community resources
• Identify social problems and make referrals to social workers
• Research, interpret and apply mandated program policies and procedures
• Maintain records and caseload integrity, identify errors or potential fraud and make referrals
• Evaluate data consistency and completeness and substantiate accuracy when needed
• Respond to appeal requests, prepare appeal summaries and supporting documentation, and participate in appeal hearings
• Participate in unit and agency meetings, workgroups and teams
• Attend ongoing training and professional development opportunities
• Recommend changes to internal policies and procedures
• Perform related tasks as required

Eligibility Worker

Technician

• Perform routine County trail maintenance, including pruning, mowing, and clearing
• Construct new trails and perform re-routes and re-alignments of existing trail sections
• Install and maintain trail signs
• Clear downed trees from County trails after storms
• Patrol County park trails to identify maintenance and safety issues
• Operate power equipment and a variety of hand tools
• Provide information and assistance to park users and seek voluntary compliance with park rules and regulations
• Collect suggestions and recommendations from trail users
• Perform other duties as assigned

Eligibility Worker

Seasonal Trail Crew Technician