Inside Service Representative – Sales

Alcon

. Build and execute business plans to meet or exceed sales goals for an assigned territory over the phone .

Posted 10/28/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with the ability to build and execute business plans, develop professional relationships, and adapt communication styles to meet customer needs. Proficient in utilizing available technologies to enhance sales performance and product knowledge.

Highest-signal resume keywords

Sales ExperienceBusiness Plan DevelopmentCustomer Relationship ManagementProduct KnowledgeIntegrity and Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Goals AchievementMarket Share AnalysisResource UtilizationCustomer Call PlanningCompetitor Product Knowledge

Soft Skills

Positive AttitudeLeadership SkillsAdaptabilityCollaboration

Tools & Technologies

Sales Promotional MaterialsMarketing ProgramsCustomer Interaction Insights

Industry Keywords

Pharmaceutical SalesTerritory ManagementCustomer Decision-MakingSales Performance

About the role

Key responsibilities & impact

Build and execute business plans to meet or exceed sales goals for an assigned territory over the phone
Drive territory sales performance, market share, and optimal resource utilization
Develop professional business relationships with customers
Complete business plans and achieve sales targets for the territory, customers, or therapeutic area
Understand customer organizations, networks, and influences affecting customer decisions
Implement customer call plans and contact appropriate decision-makers
Adapt sales approaches and communication styles to customer needs
Use available technologies and channels to support sales calls
Increase understanding and availability of Alcon products and supporting services
Deploy approved marketing and sales promotional materials and programs
Demonstrate product knowledge for clinical discussions
Use competitor product knowledge to improve sales
Allocate resources such as samples and marketing materials
Collaborate with Sales, Key Account Managers, Marketing, and other stakeholders
Provide customer-interaction insights and feedback to stakeholders and colleagues
Participate in team meetings, conference calls, training, and sales meetings
Foster a hardworking culture through a positive attitude and leadership skills

Requirements

What you’ll need

Bachelor’s Degree or equivalent years of directly related experience (or high school +8 yrs.; Associate degree +4 yrs.; M.S.)
Fluency in reading, writing, understanding, and communicating in English
Must be willing to relocate within 9–12 months and open to relocating to one of 5–7 states
Open to relocating in the future
Varied shifts Monday–Friday
Less than 10% travel
Sales experience preferred but not required
Must work within Integrity and Compliance policies and all company policies
No relocation assistance or sponsorship available

Benefits

Comp & perks

Health benefits
Life insurance
Retirement benefits
Flexible time off
Highly collaborative environment
Career development through Alcon’s mission and innovative products
No relocation assistance or sponsorship offered