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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in Key Account Management, including strategic account planning, commercial negotiations, and project management. Proficient in analyzing customer data and market trends to drive business growth and deliver measurable results.
Highest-signal resume keywords
Key Account ManagementCommercial NegotiationsStrategic Account PlanningProject ManagementFluency in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Performance AnalysisContract ManagementCustomer Data InterpretationBusiness DevelopmentMarket Opportunity Identification
Soft Skills
Excellent CommunicationInfluencing SkillsStakeholder ManagementOrganizational SkillsCross-Functional Collaboration
Tools & Technologies
CRM Systems
Industry Keywords
Business AdministrationMarketingEconomicsLife SciencesCommercial Experience
About the role
Key responsibilities & impact- Manage and develop assigned key accounts, building strong, long-term relationships with key customer stakeholders
- Develop a deep understanding of customers’ businesses, priorities, and challenges to identify opportunities for mutual and sustainable growth
- Develop and execute account strategies and tactical plans based on customer potential, business priorities, and market opportunities
- Deliver agreed sales targets and business objectives, monitoring account performance and identifying opportunities and risks
- Lead commercial negotiations and contract discussions, ensuring alignment with Alcon’s business objectives and internal policies
- Monitor market dynamics, customer trends, and competitive activity relevant to assigned accounts
- Collaborate cross-functionally with Marketing, Finance, Medical, Sales Operations, and other relevant teams to deliver account plans and customer initiatives
- Lead customer initiatives and commercial projects, ensuring effective execution and measurable business results
- Plan and execute customer events and programs, independently or in partnership with relevant internal functions, in line with agreed business plans
- Contribute to stakeholder mapping, segmentation, and profiling, ensuring accurate and timely information is maintained in Alcon’s CRM systems
- Provide regular visibility on account performance, business opportunities, risks, and progress against agreed plans
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Marketing, Economics, Life Sciences, or a related field
- 5+ years of relevant commercial experience, ideally within Key Account Management, Sales, or Business Development
- Proven experience managing key or strategic accounts, with a track record of delivering commercial results
- Strong experience in commercial negotiations, contract management, and strategic account planning
- Strong commercial, analytical, and strategic capabilities, with the ability to interpret sales performance, forecasts, customer data, and business opportunities
- Strong project management and execution skills, with the ability to manage complex initiatives and drive results
- Excellent communication, influencing, and stakeholder management skills, with the ability to build effective relationships both internally and externally
- Demonstrated ability to work effectively across functions and within a matrix organization
- Strong organizational skills, with the ability to manage multiple accounts, priorities, and initiatives simultaneously
- Fluency in Spanish and English, both written and spoken
- Availability to travel as required to support customer and business needs
Benefits
Comp & perks- International and collaborative work environment
- Opportunities to develop your career
- Opportunity to contribute to innovation and improving eye care
- Opportunity to make a meaningful impact