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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce QA testing, including proficiency in testing methodologies, defect tracking, and automated testing tools. Capable of collaborating with cross-functional teams to ensure high-quality software delivery while managing multiple priorities in a fast-paced environment.
Highest-signal resume keywords
Salesforce QA TestingAutomated Test Script DevelopmentDefect Tracking Systems (Jira, Bugzilla)Agile/Scrum MethodologiesSalesforce Certifications (Administrator, Advanced Administrator, Platform App Builder)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Testing MethodologiesTest Case DesignRegression TestingPerformance EvaluationTest Environment ManagementApexVisualforceLightning ComponentsREST/SOAP APIsMiddleware Solutions
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication AbilitiesCollaboration AbilitiesAttention to Detail
Tools & Technologies
SalesforceSales CloudService CloudJiraBugzilla
Certifications & Qualifications
Salesforce AdministratorSalesforce Advanced AdministratorSalesforce Platform App Builder
Industry Keywords
Quality AssuranceUser Acceptance TestingTest PlansTest ScriptsTesting Processes
Tech Stack
Tools & technologiesCloudSOAPVisualforce
About the role
Key responsibilities & impact- Collaborate with development, business analysis, and project management teams to understand requirements and define test strategies
- Design, document, and maintain test cases and scenarios for Salesforce functionality, customizations, and integrations
- Perform manual testing and document defects
- Develop and maintain automated test scripts using industry-standard tools and frameworks
- Conduct regression testing
- Evaluate application performance and scalability and recommend optimizations
- Coordinate and conduct user acceptance testing with business stakeholders
- Track, manage, and report defects
- Continuously improve testing processes and methodologies
- Collaborate with cross-functional teams to deliver high-quality Salesforce solutions
- Maintain documentation of test plans, cases, results, and defects
- Identify implementation risks and recommend mitigations
- Guide and support junior testers and team members
- Set up and manage test environments, Salesforce sandboxes, and data integrity
- Generate test execution status reports covering metrics, test coverage, and defect trends
- Report to the Sr. Director, Quality Assurance
Requirements
What you’ll need- Minimum of 3 years of experience in software testing, with at least 2 years focused on Salesforce QA testing
- Proficiency in testing Salesforce applications, including Sales Cloud, Service Cloud, and custom solutions
- Strong understanding of software testing methodologies, tools, and processes
- Ability to write clear, concise, and comprehensive test plans, test cases, and test scripts
- Familiarity with defect tracking systems, such as Jira or Bugzilla
- Excellent analytical and problem-solving skills
- Strong communication and collaboration abilities
- Attention to detail and commitment to delivering high-quality work
- Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment
- Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification preferred
- Experience with Agile/Scrum methodologies and participating in Agile development teams preferred
- Familiarity with Apex, Visualforce, and Lightning components preferred
- Knowledge of Salesforce integration tools and techniques, such as REST/SOAP APIs and middleware solutions preferred
Benefits
Comp & perks- Integrated mental health and wellbeing support
- Vacation starting at 3 weeks
- Wellness Days & Annual Giving Day
- Comprehensive medical and dental coverage
- End-of-the-year company-wide shutdown
- LinkedIn Learning License for upskilling and development
