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Senior Program Manager – Legal Tech and Litigation Support
Aledade, Inc.. Drive the Legal Department’s AI enablement roadmap .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing AI-enabled workflows and legal operations, with a strong focus on legal research, technology integration, and collaboration with legal and IT teams. Proficient in evaluating and optimizing legal technology tools while ensuring compliance and effective communication across stakeholders.
Highest-signal resume keywords
AI Workflow DevelopmentLegal Research SkillsParalegal SupportLegal Technology ManagementVendor Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI Application DevelopmentLegal ResearchData Collection and ProductionWorkflow OptimizationLegal Operations Management
Soft Skills
Attention to DetailSound JudgmentCollaborationIndependent WorkAdaptability
Tools & Technologies
Google WorkspaceSlackZendeskClaudeSimpleLegalLegalHoldProLogikcull
Certifications & Qualifications
Paralegal CertificateJuris Doctor (JD)
Industry Keywords
Legal OperationsLitigation SupportEmployment LawCivil LitigationLegal Technology
About the role
Key responsibilities & impact- Drive the Legal Department’s AI enablement roadmap
- Set priorities for AI application to legal work and determine where AI can act reliably versus where human judgment is required
- Independently manage AI pilots and proofs of concept from scoping through rollout
- Establish evaluation methods, quality standards, and success metrics for AI tools
- Use user feedback and results to challenge existing processes and recommend changes
- Present recommendations and risks to Legal leadership
- Author internal playbooks and lead training, coaching, and adoption for responsible technology and AI use
- Provide paralegal support on employment and civil litigation matters
- Manage subpoenas, discovery requests, preservation demands, and legal holds
- Prepare and execute data collections and productions with counsel, IT, and vendors
- Conduct legal and factual research for attorneys
- Monitor relevant legal developments and verify sources and AI-assisted outputs
- Lead administration and planning for the Legal Department’s technology stack, including e-billing, document management, e-signature, legal hold, and workflow tools
- Manage configuration, user access, and vendor relationships
- Evaluate and recommend tool changes, vendor selections, and process improvements
- Partner with IT and Security leadership on enterprise requirements
- Report to the Senior Director of Legal Operations
Requirements
What you’ll need- Bachelor’s degree required
- Paralegal certificate, Juris Doctor (JD), and/or advanced degree in law, information systems, or a related field preferred
- Minimum of twelve years’ experience in legal operations, legal technology, or as a litigation paralegal
- Preferably experience supporting employment and/or civil litigation matters
- Experience within a law firm, corporate legal department, or similarly complex professional environment
- Demonstrated experience developing or optimizing AI-enabled workflows, prompts, or related technology solutions
- Strong legal research skills, with experience using legal research platforms
- Ability to analyze complex workflows and translate user requirements into structured, testable solutions
- Proficiency in Google Workspace, Slack, Zendesk, Claude, SimpleLegal, LegalHoldPro, and Logikcull
- Ability to work effectively with attorneys, technology teams, and business stakeholders
- Ability to manage priorities, work independently and collaboratively, and adjust projects in response to feedback
- Sound judgment, discretion, and strict attention to detail
- Ability to handle confidential and privileged information
- Sitting for prolonged periods of time
- Extensive use of computers and keyboard
- Occasional walking and lifting may be required
Benefits
Comp & perks- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- Time off to support work-life balance and enjoyment