Client Solutions Manager

Aleph Group, Inc

. Advise, consult, and help improve clients’ organizational effectiveness .

Posted 11/6/2026full-timePhnom Penh • CambodiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client relationship building, with a strong focus on online advertising and analytics. Proficient in managing cross-functional projects and delivering exceptional customer experiences.

Highest-signal resume keywords

Account ManagementOnline Advertising ExpertiseClient Relationship BuildingProject ManagementCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementOnline AdvertisingAnalyticsExcelCampaign OptimizationReportingCustomer OnboardingContract ManagementMarket AnalysisFeedback Implementation

Soft Skills

Detail-OrientedPositive AttitudeTime ManagementOrganizational SkillsAbility to Apply Feedback

Industry Keywords

Client CommunicationCross-Functional CollaborationSocial MediaCustomer ExperienceStrategic Business Clients

About the role

Key responsibilities & impact

Advise, consult, and help improve clients’ organizational effectiveness
Manage existing business customer relationships and onboard new strategic business clients
Introduce features and assist with campaign creation and optimization
Cultivate successful, long-term client relationships
Contribute to scalable account management operations for future accounts
Provide regular, proactive two-way communication between clients and teams
Use client feedback to inform product and operations teams
Resolve client issues efficiently and tactfully, and implement preventative solutions
Serve as a subject matter expert
Manage campaign delivery processes and reporting, independently or through external partner teams
Work closely with cross-functional project teams to maintain continuous product knowledge
Manage contracts and renewals, and coordinate with Finance and customers on invoices and payment collections
Provide specialized support for TikTok advertising customers and own the end-to-end customer experience

Requirements

What you’ll need

1-2 years of proficiency in account management, including creating, maintaining, and enhancing customer relationships
Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field
Expertise with online advertising, analytics, and social media
Outstanding knowledge of trends, markets, and opportunities
Positive attitude and drive to go above and beyond
Detail-oriented, with ability to manage and execute multiple cross-functional projects
Structured and analytical mindset
Excellent Excel skills
Strong communication, time management, and organization skills
Excellent communication skills in English, with efficient internal and external communication
Fluency in Khmer is an advantage
Ability to take and apply feedback
Proven top performer in work experience

Benefits

Comp & perks

Hybrid work model that supports work-life balance
State-of-the-art workshops providing the latest insights into digital advertising
Growth opportunities and ability to learn together
Dynamic, multicultural team within an international company
Freedom to grow and create regardless of position