Salesforce Administrator

Alertus Technologies

. Administer Salesforce by managing user access, adoption, security, permissions, data integrity, and forecasting accuracy .

Posted 10/23/2026full-timeBaltimore • Maryland • United StatesJuniorMid-Level💰 $60,000 - $96,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce Administration, including user management, reporting, and process optimization. Capable of delivering effective training and fostering cross-departmental collaboration to enhance the customer life cycle experience.

Highest-signal resume keywords

Salesforce Administration ExperienceSalesforce Administrator CertificationReporting And Dashboards ExpertiseCustom App And Object DevelopmentSales Cloud And Service Cloud Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce AdministrationReportingDashboardsWorkflowsProcess BuilderFlowsData LoaderCustom AppsCustom ObjectsFormula Fields

Soft Skills

Excellent Communication SkillsInterpersonal Skills

Tools & Technologies

Salesforce

Certifications & Qualifications

Salesforce Administrator Certification

Industry Keywords

SalesforceCustomer Life CycleSales And Marketing AnalysisData IntegrityUser Access Management

Tech Stack

Tools & technologies

CloudSFDC

About the role

Key responsibilities & impact

Administer Salesforce by managing user access, adoption, security, permissions, data integrity, and forecasting accuracy
Develop relationships with key executives in Marketing, Sales, Production, Accounting, Client Services, and the CEO
Create standard operating procedures for Salesforce reporting for internal users
Evaluate current Salesforce usage and suggest and implement processes aligned with company objectives
Understand the full customer life cycle from pre-sales through post-implementation feedback
Own Salesforce training for all internal users and periodically provide company-wide system training
Establish consistent Salesforce protocols and processes to improve company-wide efficiency
Maximize Salesforce efficiency and leverage its features and benefits for diverse internal audiences and stakeholders
Use Salesforce expertise and data-driven analysis to deliver an effective user experience and align with business processes
Work cross-departmentally to provide strategic insight into the full customer life cycle through Salesforce best practices

Requirements

What you’ll need

Excellent written, verbal, and interpersonal communication skills to both technical and non-technical audiences
Experience utilizing Salesforce as a sales and marketing analysis tool
In-depth understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, and custom views
Extensive experience with reporting and dashboards
Thorough knowledge of Workflows, Process Builder, and Flows
Strong understanding of Communities, Knowledge, and Data Categories
Experience with Sales Cloud and Service Cloud
Experience with re-engineering and updating an existing SFDC configuration to provide solutions for reporting, workflows, process builders, custom objects, and enhanced functions
Data Loader experience
Bachelor's Degree or equivalent experience
Minimum of 2-4 years of Salesforce Administration experience
Salesforce Administrator Certification
Must be fully vaccinated or in the progress of vaccination by the first day of employment, subject to company policy exceptions
Must provide proof of vaccination or exemption prior to start date
Must be authorized to work without visa sponsorship, as Alertus does not provide visa sponsorship

Benefits

Comp & perks

Unlimited Paid Time Off
Paid Holidays
401(k) Retirement Plan
Medical, Dental, and Vision Plans
Short-term Disability, Accident, Hospital, and Cancer Insurance
Live Near Your Work HomeBuying Incentive
Employee Referral Bonuses
Flex Scheduling