Business Improvement Analyst

Alfa Laval

. Analyze, map and improve business processes for Alfa Laval Canada .

Posted 11/5/2026full-timeScarborough • CanadaJuniorMid-Level💰 CA$75,000 - CA$90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process analysis, improvement, and digital transformation, with proficiency in tools such as SharePoint and Microsoft 365. Capable of designing workflows, conducting root-cause analysis, and supporting user training while adhering to Lean principles and compliance standards.

Highest-signal resume keywords

Business Process ImprovementSharePoint DevelopmentData Analysis with ExcelLean Six Sigma CertificationProcess Mapping with Visio

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisDigital TransformationRoot-Cause AnalysisWorkflow DesignData AnalysisProcess MappingAutomation Opportunities IdentificationKPI TrackingUser Acceptance TestingTraining Material Development

Soft Skills

Strong CommunicationAttention to DetailReliabilityCross-Functional CollaborationChange Management

Tools & Technologies

Microsoft 365Power AutomatePower BIVisioMiroLucidchartUiPathD365

Certifications & Qualifications

Lean Six Sigma CertificationPower Platform Fundamentals

Industry Keywords

Continuous ImprovementValue Stream MappingSOP WritingAudit ComplianceISO 9001

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Analyze, map and improve business processes for Alfa Laval Canada
Support continuous improvement advancements, business process development, and digital transformation
Interview teams and observe work in practice to identify pain points and prioritize improvements
Gather baseline process data such as errors, rework and handoffs
Produce current-state and future-state process maps and support value stream mapping across departments
Support root-cause analysis, pilots and user acceptance testing of new processes
Design and build digital workflows, forms, sites and automations on SharePoint and Microsoft 365, including Power Automate
Identify automation opportunities and work with IT on RPA or AI projects
Write and maintain SOPs and process documentation
Build reports and dashboards tracking KPIs, adoption and improvement outcomes
Support user training and change management for new processes
Maintain action and decision logs, track risks and dependencies, and flag capacity or timeline concerns
Use generative AI tools while protecting confidential data
Liaise primarily with order fulfilment, finance, sales, logistics and operations teams in an office-based environment

Requirements

What you’ll need

A degree or diploma in business, IT or equivalent combination of education and experience
Experience with Sharepoint and the Microsoft 365 stack
Strong Excel and data analysis skills, with some exposure to Power BI or similar tools
Experience with process mapping in Visio, Miro, Lucidchart or similar tools
Experience gathering information through interviews, workshops and document review
2-3 years of experience in an analyst, operations or process improvement role
Working knowledge of Lean principles
Strong written and verbal communication, including explaining findings to non-technical audiences
Comfort working with people across functions without formal authority
Attention to detail, reliable follow-through, and the ability to manage several deliverables and deadlines at once
Power Automate or Power Apps experience, or a Microsoft certification such as Power Platform Fundamentals
Exposure to RPA tools such as UiPath
Lean Six Sigma Certification (Yellow Belt and above)
Experience with D365 or another CRM
Exposure to audit, quality, or compliance requirements such as ISO 9001
Experience writing training material or leading training sessions

Benefits

Comp & perks

Comprehensive benefits package
Opportunities for growth and development
Target bonus of up to 10% of annual base salary, based on company performance metrics