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Alfa Laval

Service Sales Manager

Alfa Laval

. Lead change initiatives and drive continuous improvement .

Posted 10/12/2026full-timeUnited StatesJuniorMid-Level💰 $125,000 - $145,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading change initiatives and driving continuous improvement while translating corporate strategy into actionable market initiatives. Proficient in establishing sales forecasts, budgets, and KPIs, with a strong focus on customer satisfaction and relationship management.

Highest-signal resume keywords
B2B Sales ExperienceLeadership in Sales or ServiceCRM Systems ProficiencyBusiness Plan DevelopmentMarket Segmentation Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ForecastingData AnalyticsCompetitive AnalysisCommercial Agreements NegotiationPerformance Monitoring
Soft Skills
Interpersonal SkillsCommunication SkillsDecision-MakingProblem-SolvingCollaboration
Industry Keywords
Industrial MarketsFood & BeverageChemicalPharmaceuticalEnergyWater Treatment

About the role

Key responsibilities & impact
  • Lead change initiatives and drive continuous improvement
  • Translate corporate strategy into actionable regional or market initiatives
  • Establish sales forecasts, budgets, and KPIs
  • Identify growth opportunities through market segmentation and lifecycle service strategies
  • Monitor business performance and implement corrective actions
  • Perform competitive analysis of offerings, pricing, service capabilities, and market positioning
  • Identify new service offerings based on market intelligence and customer feedback
  • Provide competitive insights and strategic recommendations to management
  • Support key account development and participate in strategic customer visits
  • Lead opportunity pipeline management and forecasting
  • Negotiate complex commercial agreements and service contracts
  • Analyze sales performance, profitability, and business trends
  • Build long-term strategic customer relationships
  • Understand customer operational challenges and develop value-based solutions
  • Drive customer satisfaction, retention, and loyalty
  • Support resolution of escalated customer issues
  • Collaborate with Operations, Engineering, Service, and Product Management on project execution
  • Improve sales processes, CRM utilization, and reporting accuracy
  • Manage and develop sales or service team members

Requirements

What you’ll need
  • Bachelor's degree in Engineering, Business Administration, or a related field
  • Minimum 2 years of experience in industrial B2B sales, service sales, or aftermarket business
  • Minimum 1 year in a leadership role
  • Experience developing business plans and commercial growth strategies
  • Experience with CRM systems, sales forecasting, and data analytics
  • Knowledge of industrial markets such as food & beverage, chemical, pharmaceutical, energy, or water treatment preferred
  • Ability to lead, coach, and develop a high-performing sales or service team
  • Strong interpersonal and communication skills with ability to influence cross-functional teams
  • Experience establishing clear goals, performance expectations, and accountability
  • Ability to foster collaboration, engagement, and a customer-centric culture
  • Strong decision-making and problem-solving skills under changing business conditions
  • Ability to translate technical solutions into customer business value
  • Must reside in the US or have an established presence in the area; visa sponsorship is not available

Benefits

Comp & perks
  • Full benefits package
  • Medical, dental, vision, and life insurance
  • 401(k) plan