Revenue Enablement Manager – Post Sales

Algolia

. Develop onboarding and ongoing enablement programs for Renewals, Customer Success Managers, Solutions and Professional Services, and Support .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $106,000 - $128,571 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing enablement programs for customer-facing teams, with a strong focus on instructional design, program management, and the application of generative AI tools. Proven ability to assess skill gaps, prioritize learning needs, and measure the impact of training on business outcomes.

Highest-signal resume keywords

Enablement Program DevelopmentPost-Sales Lifecycle UnderstandingGainsight ProficiencyGenerative AI Tool ExperienceInstructional Design Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enablement Program DevelopmentInstructional DesignProgram ManagementTechnical FluencyAPI-Based Product KnowledgeCustomer-Facing SkillsPerformance MeasurementBehavior Change EvidenceLearning Goal DefinitionSkill Gap Identification

Soft Skills

JudgmentTrust BuildingCoachingFacilitationWriting

Tools & Technologies

GainsightChatGPTClaudeEcommerce ToolsDeveloper Tools

Industry Keywords

B2B SaaSCustomer SuccessRenewalsProfessional ServicesSolutionsSupportPost-Sales LeadershipProduct MarketingEnterprise ImplementationsSearch

About the role

Key responsibilities & impact

Develop onboarding and ongoing enablement programs for Renewals, Customer Success Managers, Solutions and Professional Services, and Support
Establish shared knowledge while tailoring learning to each team’s responsibilities
Prioritize competing requests from post-sales leaders and present an FY28 enablement roadmap
Identify when needs require process fixes, such as RevOps changes, instead of training
Partner with Product and technical experts to translate product launches into readiness
Create learning experiences, demonstrations, and resources for applying product capabilities with customers
Work with Product Marketing to explain outcomes and differentiation to business and technical audiences
Build programs improving discovery, success planning, adoption conversations, value reviews, renewal preparation, risk conversations, and issue resolution
Help teams use existing systems effectively through practical resources, coaching, and reinforcement
Identify skill gaps using customer conversations, team feedback, and performance signals
Equip managers to coach and reinforce behaviors after formal training
Define learning and behavior goals and measure proficiency, adoption, customer signals, and business impact
Use generative AI to improve research, content creation, and knowledge access while checking accuracy and handling customer information responsibly

Requirements

What you’ll need

3-5 years of experience in post-sales or enablement
At least 1-2 years of demonstrated success building enablement programs for customer-facing teams in a B2B SaaS or similarly complex technology business
Strong understanding of the post-sales lifecycle
Experience supporting multiple functions such as Customer Success, Renewals, Professional Services, Solutions, or Support
Track record of helping teams apply new product knowledge and customer-facing skills, with evidence of changed behavior or improved performance
Technical fluency to learn an API-based product, collaborate with technical experts, and explain capabilities to technical and nontechnical audiences
Experience enabling teams to use Gainsight, including CTAs, Cockpit, Success Plans, health scores, and playbooks
Strong instructional design, facilitation, writing, and program management skills
Practical experience using generative AI tools such as ChatGPT or Claude
Judgment to prioritize valuable learning needs and build trust across Product, Product Marketing, post-sales leadership, and Operations
Experience with search, product discovery, ecommerce, developer tools, or enterprise implementations would be especially useful
Demonstrated results and technical learning ability valued over a particular degree or fixed career path

Benefits

Comp & perks

Flexible workplace model
Option to work remotely as a fully remote or hybrid-remote employee within the specified country
High-trust environment with autonomy to choose where and when to work for many team members
Inclusive workplace with diversity and collaboration
Autonomy and flexible work arrangements