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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading strategic client relationships and delivering effective communication strategies that drive measurable business outcomes. Proven ability to leverage industry insights and innovative technologies to enhance employee engagement and foster collaboration across cross-functional teams.
Highest-signal resume keywords
Strategic Client Relationship ManagementHealth/Medical Benefits ExpertiseConsulting Experience in Human ResourcesMultimedia Communication Campaign DevelopmentExecutive Presence in Client-Facing Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communication Strategy DevelopmentProject LeadershipBusiness DevelopmentProposal DevelopmentMetrics of Success Analysis
Soft Skills
CreativityStrategic MindsetMentorshipCollaborationVerbal and Written Communication
Tools & Technologies
AI-Powered ToolsMultimedia Communication Tools
Industry Keywords
Engagement ServicesChange ManagementEmployee EngagementClient-Facing EnvironmentsCross-Functional Team Leadership
About the role
Key responsibilities & impact- Lead and grow strategic client relationships
- Serve as a trusted advisor to senior HR leaders
- Deliver communication and change management solutions that drive measurable business outcomes
- Anticipate client and market needs
- Leverage industry insights, creative strategy and innovative technologies to develop employee engagement and communication solutions
- Expand client relationships and identify new business opportunities
- Develop proposals and partner with sales and cross-functional teams to advance revenue objectives
- Build and lead high-performing teams
- Foster collaboration, mentorship and thought leadership
- Champion the continued growth of the Engagement Services practice
- Guide cross-functional teams of content developers, designers, project managers and technical experts
- Contribute to business development efforts and shape the future of Engagement Services
Requirements
What you’ll need- Minimum of fifteen (15) years of relevant work experience
- Professional communication experience
- Deep health/medical benefits expertise
- Consulting experience relevant to Human Resources
- Exceptional verbal and written communication skills
- Creativity and a strategic mindset
- Ability to translate business objectives into effective communication strategies
- Experience creating, implementing and delivering complex multimedia communication campaigns with demonstrated metrics of success
- Strong executive presence and experience in client-facing environments
- Ability to present complex ideas and recommendations
- Experience leading project success and coordinating team efforts
- Ability to deliver work on time, with excellence and in alignment with profitability goals
- Proven ability to build partnerships across lines of business
- Ability to learn, adopt and apply emerging technologies, including AI-powered tools
- Flexibility to travel up to 15%
- Work authorization in the United States that does not now or in the future require visa sponsorship
- Successful completion of a background check
Benefits
Comp & perks- Health, dental and vision coverages starting Day One
- Wellbeing programs
- Retirement plans with contribution matching
- Generous time off
- Parental leave
- Continuing education
- Career growth opportunities
- Flexible working arrangements wherever possible
- Reasonable accommodations for persons with disabilities
- Competitive total rewards package
- Continuing education and training