Disability Case Manager – Temporary

Alight Solutions

. Administer and case manage assigned Group Disability claims .

Posted 10/28/2026contractRemote • Minnesota • United StatesJuniorMid-Level💰 $38,500 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and managing Group Disability claims while ensuring compliance with state and federal guidelines. Proficient in communication, problem-solving, and analytical skills to effectively assess claims and facilitate return-to-work opportunities.

Highest-signal resume keywords

Disability Claim Management ExperienceRegulatory And Compliance StandardsAnalytical SkillsClear Verbal And Written CommunicationProblem Solving And Decision-Making Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim Management ProceduresBenefit CalculationPre-Existing Condition InvestigationsClaim AssessmentMedical Records AnalysisClaim Status CommunicationFunctionality ComparisonAdverse Determination Letter DraftingIncome Offset ApplicationProductivity Requirement Management

Soft Skills

Independent Problem SolvingMultitaskingClear Communication

Tools & Technologies

Medical Disability Advisor (MDA)

Industry Keywords

Group Disability ClaimsClaimant OutreachJob Accommodation OpportunitiesCoverage And Benefit EligibilityBackground Check Compliance

About the role

Key responsibilities & impact

Administer and case manage assigned Group Disability claims
Follow plan provisions, state and federal guidelines, and established protocols
Conduct proactive outreach to claimants, departmental managers, physicians, HR, Payroll, and other sources
Communicate claim status and decisions by telephone and in writing
Obtain information, assess claims, and make initial claim decisions
Prioritize and review new claims to meet departmental productivity requirements
Investigate and analyze claim information to determine coverage and benefit eligibility
Perform pre-existing condition investigations and draft adverse determination letters when applicable
Determine disability by comparing functionality with the job
Set up claims for initial benefit approval using physician statements and medical records
Follow claim management procedures and identify return-to-work and job-accommodation opportunities
Use claim management resources, including MDA (Medical Disability Advisor) and other disability guidelines
Assess other sources of income and apply accurate offsets
Recalculate benefits and determine underpayments or overpayments
Work toward returning claimants to active work status
Work jointly with STD, LTD, and Risk Management resources

Requirements

What you’ll need

Independent problem solving and decision-making ability
Clear verbal and written communication of claim decisions and contract language
Math aptitude, multitasking, and analytical skills
4-year college education or equivalent work/education experience
2 years of disability claim management experience, or other previous Group insurance experience
Experience with regulatory and compliance standards
Work authorization in the employing country without current or future visa sponsorship requirement
Successful completion of a background check, as applicable

Benefits

Comp & perks

Health, dental and vision coverages starting Day One
Wellbeing programs
Retirement plans with contribution matching
Generous time off
Parental leave
Continuing education
Career growth opportunities
Flexible working arrangements wherever possible
Competitive total rewards package
Continuing education and training
Occasional travel to physical office locations may be required