Senior Workers' Compensation Case Manager

Alight Solutions

. Report to the Worker’s Compensation Manager .

Posted 9/30/2026full-timeRemote • CanadaSenior💰 CA$76,500 - CA$93,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex workers' compensation claims, including developing and implementing return-to-work strategies while maintaining effective communication with clients and stakeholders. Proficient in interpreting legislation and coordinating case management activities to minimize claim costs and facilitate successful outcomes.

Highest-signal resume keywords

Workers' Compensation Claims ManagementReturn-To-Work Strategy DevelopmentProvincial Workers' Compensation LegislationTeam Leadership and TrainingMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workers' Compensation Claims ManagementReturn-To-Work Strategy DevelopmentCase Management CoordinationLegislation InterpretationReport FilingPerformance FeedbackFunctional Capacity EvaluationsIndependent Medical Evaluations

Soft Skills

CommunicationStakeholder EngagementProblem-SolvingTeam Leadership

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Paralegal LicenseInsurance Certificate-Designation

Industry Keywords

Workers' Compensation BoardsWorkers' Compensation StatutesReturn-To-Work PlansRehabilitation StrategiesInjury Claims Management

About the role

Key responsibilities & impact

Report to the Worker’s Compensation Manager
Oversee complex, long-term workers’ compensation claims
Assess barriers to successful return to work and engage with stakeholders
Implement strategies and facilitate or develop alternative return-to-work plans
Meet with clients to review internal workplace injury issues
Manage workplace injury claims, minimizing time-loss and claim costs through early intervention and proactive coordination of services
Maintain regular and open communication with clients, injured workers, and provincial Workers’ Compensation Boards
Liaise with provincial Workers’ Compensation Boards
Review claim files
Interpret provincial workers’ compensation legislation, policies and procedures
File reports of injury, identify appeal issues, and draft letters of objection
Coordinate case management activities, including developing, implementing and monitoring return-to-work and rehabilitation strategies
Facilitate third-party interventions, including functional capacity evaluations and independent medical evaluations

Requirements

What you’ll need

Minimum of 5 years work experience in a workers’ compensation claims management capacity
Awareness of Provincial Worker Compensation Boards and knowledge of workers’ compensation statutes, policies and procedures
Experience leading and training team members to meet deadlines and provide performance feedback
Subject matter expertise and supervisory experience
Ability to work within a demanding environment
Proficiency with Microsoft Word, Excel, and Outlook
Education in a related field such as human resources, health and safety or insurance certificate-designation; significant consideration given to applicants with claims management experience in the absence of these qualifications
Paralegal license is preferred
Must have work authorization in Canada that does not require current or future visa sponsorship
Successful completion of a background check contingent on an offer

Benefits

Comp & perks

Health, dental and vision coverages starting Day One
Wellbeing programs
Retirement plans with contribution matching
Generous time off
Parental leave
Continuing education
Career growth opportunities
Flexible working arrangements wherever possible
Reasonable accommodations for the hiring process
Competitive total rewards package
Continuing education and training